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    Customizer not working after update

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    • G
      gdk last edited by

      After the last update of laytheme the Customizer isnt working anymore.!0_1567246008657_Bildschirmfoto 2019-08-31 um 12.06.29.png

      1 Reply Last reply Reply Quote 0
      • arminunruh
        arminunruh Global Moderator last edited by

        hey!

        try this:

        set your php version to php7 in your webhost control panel

        If that doesn't work, please send these info to info@laytheme.com :

        1. Website address
        2. /wp-admin/ username and password
        3. ftp host, ftp username, ftp password
        4. A link to this topic

        thx

        1 Reply Last reply Reply Quote 1
        • arminunruh
          arminunruh Global Moderator last edited by

          Look at this for the solution:

          http://laytheme.com/troubleshooting.html#customizer-does-not-show-up

          1 Reply Last reply Reply Quote 0
          • First post
            Last post
          Post a link to where the problem is
          I don't answer or check forum DMs, please just post on the forum.
          Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com

          Before you post:

          Use the Search Feature. Maybe there is already a solution to your issue.

          1. Update Lay Theme and all Lay Theme Addons
          2. Disable all Plugins
          3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
          4. Now see if your problem solved itself
          5. Go here, see if your problem is listed here:
          Troubleshooting

          When you post:
          1. Post a link to where the problem is
          2. If the problem is difficult to explain, post screenshots / link to a video to explain it

          Thanks!

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