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Customizer not working after update

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gdk
wrote on last edited by

#1

After the last update of laytheme the Customizer isnt working anymore.!
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arminunruh Global Moderator
wrote on last edited by

#2
hey!

try this:

set your php version to php7 in your webhost control panel

If that doesn't work, please send these info to info@laytheme.com :
1. Website address
2. /wp-admin/ username and password
3. ftp host, ftp username, ftp password
4. A link to this topic
thx
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arminunruh Global Moderator
wrote on last edited by

#3

Look at this for the solution:

http://laytheme.com/troubleshooting.html#customizer-does-not-show-up
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Before you post:

When using a WordPress Cache plugin, disable it or clear your cache.
Update Lay Theme and all Lay Theme Addons
Disable all Plugins
Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:

Post a link to where the problem is
Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
If the problem is difficult to explain, post screenshots / link to a video to explain it

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