Ordered LayTheme on Gumroad / no serial
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Hello,
I ordered the Lay Theme (89€ version) on Gumroad but I didn't receive any serial.
Could you contact me please?Thx
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Dear @joackim
check your SPAM.
If nothing is there…
Best is if you write an email to info@laytheme.com and include a link to this conversation.Marius
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Hello Marius,
Thank you for your answer... I send an email to info@laytheme.com 4 days ago... No answer yet...
I have checked my SPAM folder (I always do)... no serial number...Kind regards,
Joackim
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@mariusjopen Thank you Marius... Still have no answer...
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Sorry that email landed in my spam, and sry for the late reply :/
I don't answer or check forum DMs, please just post on the forum.
Before you post:
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. Now see if your problem solved itself
5. Go here, see if your problem is listed here:
Troubleshooting
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it