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  3. Ordered LayTheme on Gumroad / no serial

Ordered LayTheme on Gumroad / no serial

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  • J Offline
    J Offline
    joackim
    wrote on last edited by
    #1

    Hello,

    I ordered the Lay Theme (89€ version) on Gumroad but I didn't receive any serial.
    Could you contact me please?

    joackim@ff-studio.ch

    Thx

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    0
    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @joackim
      check your SPAM.
      If nothing is there…
      Best is if you write an email to info@laytheme.com and include a link to this conversation.

      Marius

      www.mariusjopen.world

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      • J Offline
        J Offline
        joackim
        wrote on last edited by
        #3

        Hello Marius,

        Thank you for your answer... I send an email to info@laytheme.com 4 days ago... No answer yet...
        I have checked my SPAM folder (I always do)... no serial number...

        Kind regards,

        Joackim

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        • mariusjopenM Offline
          mariusjopenM Offline
          mariusjopen
          Global Moderator
          wrote on last edited by
          #4

          Dear @joackim
          we apologise for the delay.
          I will let Armin know directly.

          Best!

          Marius

          www.mariusjopen.world

          J 1 Reply Last reply
          0
          • mariusjopenM mariusjopen

            Dear @joackim
            we apologise for the delay.
            I will let Armin know directly.

            Best!

            Marius

            J Offline
            J Offline
            joackim
            wrote on last edited by
            #5

            @mariusjopen Thank you Marius... Still have no answer...

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            • mariusjopenM Offline
              mariusjopenM Offline
              mariusjopen
              Global Moderator
              wrote on last edited by
              #6

              Dear @joackim
              we apologize for the delay.
              I will hit him up again.

              Best!

              Marius

              www.mariusjopen.world

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              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by
                #7

                Sorry that email landed in my spam, and sry for the late reply :/

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                I also code custom websites or custom Lay features.
                💿 Email me here: 💿
                info@laytheme.com

                Before you post:
                1. When using a WordPress Cache plugin, disable it or clear your cache.
                2. Update Lay Theme and all Lay Theme Addons
                3. Disable all Plugins
                4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                This often solves issues you might run into

                When you post:
                1. Post a link to where the problem is
                2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                Online Users
                A
                alasdair17
                Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
                laytheme.com
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