Hey guys, I am about to build a download section for my clients. I use the wordpress download manager pro plugin, because it was recommended to me. I am a music producer und want my clients who are musicians, labels etc. offer a download list of an album with a pre-listen function. I already contacted the "WPDM" costumer service and the they told me it is a compatibility problem with lay theme. Here's the message:
The issue is coming from your active theme. It doesn't render the post content. I have switched to the default theme temporarily for testing. Everything works fine there http://prntscr.com/pbwyk9
Please ask the theme developer to check the issue. Most probably the theme isn't calling the the_content() in single.php template. Another option is creating a custom template single-wpdmpro.php for packages. If this template exists in your theme other templates will be ignored and this one will be used to display package content.
Can you guys help me with my issue? Thanks in advance,