Video Thumbnail not showing
Hi!
I'm currently building our portfolio, but whenever I upload a video thumbnail in a project it doesn't show up when I post it on the homepage. So I only see the title of the project with a blank canvas (which is clickable tho). If I delete the video and only use the thumbnail photo it does show up. So wondering what goes wrong here:)
Thanks!
Andreas
I am having the same bug issue. I am building the website locally so its difficult to show. If I place the projects using the "+ Project Thumbnail" it causes this issue. However selecting the same projects within the "+ Thumbnail Grid" it works again.
My layout requires multiple sizes of thumbnails so its not ideal to use the thumbnail grid option however.
Any help on the bug would be great!
Yea, I experienced this bug too yesterday for the first time!
I'm working on it.
Hey guys I cannot reproduce this.
I looked into the problem that I saw and I think it is different from the one you have. The bug I found was that portrait videos are not shown when I use a landscape placeholder image. This is just for videos that are added through "+Video" -> "+HTML5 Video", not Video Project thumbnails.
@Andreas
Are you sure you are using an h264 encoded mp4 file?
Please use a program like handbrake https://handbrake.fr/ (free) to create mp4s and then try again.
If that doesn't work please send a link to your website to info@laytheme.com along with a link to this topic.
@adam please upload your website somewhere and send me a link to info@laytheme.com with a link to this topic and a link to your website.
