Project video thumbnail autoplay doesnt work on mobile (solved)

[lortnok]

Hey,

My issue is that the thumbnail videos doesnt start playing on mobile automatically, but it is set to do so..
Here is the site: 56hrs.com

Occured: Ios safari, chrome

Cheers,
Mate

[mariusjopen]

Dear @lortnok
on my phone they are all animated. I got something wrong?

Best!

Marius

[lortnok]

hmm now it works... didnt change anything. anyway also the video loads very slowly sometimes is there a solution for this, to show image as long as the video is not loaded? there was an option as I remember to set placeholder image for the video, but that doesnt show at all never, would that be possible to force load that pic first? Or do you have any tips I could improve the load time of these videos?

Thanks a lot in advance!

[lortnok]

@mariusjopen it doesn't work again, and did not even touch the control panel. Please try to reproduce it. (Ios Safari Iphone 6)

With desktop version I haven't experienced this issue, but sometimes the thumbnails on desktop just doesn't load at all and I have to refresh the whole website. :((( it happens very rarely but still.

[mariusjopen]

Dear @lortnok

I see some errors int he console.
Can you deactivate all third party plugins and remove the CUSTOM JS code?

Let me know if the problem remains.

Best!

Marius

[lortnok]

@mariusjopen ahhh... when the low poer mode is on, video autoplay is off on Ios which makes sense, didn't realize low power was on, sorry.

[mariusjopen]

Dear @lortnok
ah ok. Thank you for telling!

Best!

Marius