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  3. Project video thumbnail autoplay doesnt work on mobile (solved)

Project video thumbnail autoplay doesnt work on mobile (solved)

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  • L Offline
    L Offline
    lortnok
    wrote on last edited by lortnok
    #1

    Hey,

    My issue is that the thumbnail videos doesnt start playing on mobile automatically, but it is set to do so..
    Here is the site: 56hrs.com

    Occured: Ios safari, chrome

    Cheers,
    Mate

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @lortnok
      on my phone they are all animated. I got something wrong?

      Best!

      Marius

      www.mariusjopen.world

      L 1 Reply Last reply
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      • L Offline
        L Offline
        lortnok
        wrote on last edited by
        #3

        hmm now it works... didnt change anything. anyway also the video loads very slowly sometimes is there a solution for this, to show image as long as the video is not loaded? there was an option as I remember to set placeholder image for the video, but that doesnt show at all never, would that be possible to force load that pic first? Or do you have any tips I could improve the load time of these videos?

        Thanks a lot in advance!

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        • mariusjopenM mariusjopen

          Dear @lortnok
          on my phone they are all animated. I got something wrong?

          Best!

          Marius

          L Offline
          L Offline
          lortnok
          wrote on last edited by lortnok
          #4

          @mariusjopen it doesn't work again, and did not even touch the control panel. Please try to reproduce it. (Ios Safari Iphone 6)

          With desktop version I haven't experienced this issue, but sometimes the thumbnails on desktop just doesn't load at all and I have to refresh the whole website. :((( it happens very rarely but still.

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          • mariusjopenM Offline
            mariusjopenM Offline
            mariusjopen
            Global Moderator
            wrote on last edited by
            #5

            Dear @lortnok

            I see some errors int he console.
            Can you deactivate all third party plugins and remove the CUSTOM JS code?
            0_1572429262359_Bildschirmfoto 2019-10-30 um 10.53.50.png

            Let me know if the problem remains.

            Best!

            Marius

            www.mariusjopen.world

            L 1 Reply Last reply
            0
            • mariusjopenM mariusjopen

              Dear @lortnok

              I see some errors int he console.
              Can you deactivate all third party plugins and remove the CUSTOM JS code?
              0_1572429262359_Bildschirmfoto 2019-10-30 um 10.53.50.png

              Let me know if the problem remains.

              Best!

              Marius

              L Offline
              L Offline
              lortnok
              wrote on last edited by lortnok
              #6

              @mariusjopen ahhh... when the low poer mode is on, video autoplay is off on Ios which makes sense, didn't realize low power was on, sorry.

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              • mariusjopenM Offline
                mariusjopenM Offline
                mariusjopen
                Global Moderator
                wrote on last edited by
                #7

                Dear @lortnok
                ah ok. Thank you for telling!

                Best!

                Marius

                www.mariusjopen.world

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