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    Can't save any changes made to carousel addon

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    • M
      mrrpringle last edited by

      Hello,

      I am unable to make any changes to my carousel addon. When I click "save changes" nothing happens. How can this be resolved? Thanks in advance for any help.

      1 Reply Last reply Reply Quote 0
      • mariusjopen
        mariusjopen Global Moderator last edited by

        Dear @mrrpringle
        Best is if you write me a PM and include your username, password and a link to this conversation.

        Marius

        www.mariusjopen.world

        1 Reply Last reply Reply Quote 0
        • M
          mrrpringle last edited by

          Hi Marius.

          Thank you for the response. I have sent you a direct message.

          1 Reply Last reply Reply Quote 0
          • mariusjopen
            mariusjopen Global Moderator last edited by

            Dear @mrrpringle
            can you also send me a link to your website?

            Thank you!

            Marius

            www.mariusjopen.world

            1 Reply Last reply Reply Quote 0
            • M
              mrrpringle last edited by

              Hi Marius. I shared the link in a direct message.

              Any help would be appreciated! Thank you.

              1 Reply Last reply Reply Quote 0
              • arminunruh
                arminunruh Global Moderator last edited by

                please make sure both lay theme and the carousel are both up to date.

                if your problem still persists:

                please send me these infos to info@laytheme.com:

                link to this topic
                website address
                username and password for your /wp-admin/ admin area

                1 Reply Last reply Reply Quote 0
                • First post
                  Last post
                Post a link to where the problem is
                I don't answer or check forum DMs, please just post on the forum.
                Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com

                Before you post:

                Use the Search Feature. Maybe there is already a solution to your issue.

                1. Update Lay Theme and all Lay Theme Addons
                2. Disable all Plugins
                3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                4. Now see if your problem solved itself
                5. Go here, see if your problem is listed here:
                Troubleshooting

                When you post:
                1. Post a link to where the problem is
                2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                Thanks!

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