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  3. ERROR uploading photos in MEDIA LIBRARY : Post-processing of the image failed

ERROR uploading photos in MEDIA LIBRARY : Post-processing of the image failed

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  • R Offline
    R Offline
    Roro27
    wrote on last edited by
    #1

    Hi everyone,

    since yesterday I can no longer import photos into the media library
    I get the following error message:
    "Post-processing of the image failed. If this is a photo or a large image, please scale it down to 2500 pixels and upload it again. "

    I have already tried with images corresponding to the right resolution and widely below 2500px but I still get the error message.
    I only manage to import ridiculously small images (30ko 200x133 for example) but it doesn't help me to use them.

    do you have any thoughts?
    Please I really need help !!!!

    Thanks in advance

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      hm interesting,

      probably has to do with wordpress, not lay theme. i googled this and found:
      https://stackoverflow.com/questions/58849039/wordpress-image-upload-time-error-post-processing-of-the-image-failed

      seems it is a problem with wordpress 5.3

      you can go back to the previous wordpress version using a plugin like https://wordpress.org/plugins/wp-downgrade/ this could solve the issue

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      • C Offline
        C Offline
        comedowntous
        wrote on last edited by
        #3

        Hi — This can also happen with large image files. Try processing the image with a photo editor like Photoshop and re-uploading.

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