HELP! Costumizer not loading after update
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Hi All,
yesterday i've updated the laytheme and after that we now have some problems with the mobile version of our website, even worser: the customizer don't load!
what can i do?
website:
hartmutnaegele.comThanks for help in advance!
Pascal
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@PascalKueppers just found this and it worked for me:
http://laythemeforum.com:4567/topic/4742/customize-page-is-completely-empty
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if that doesnt work downgrade wordpress to a version like 5.2 using the plugin "WP Downgrade | Specific Core Version"
make sure to use the plugin properly, just setting a version doesnt change the wordpress version immediately
you need to go to "update core" and then click update
Before you post:
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. When using a WordPress Cache plugin, disable it or clear your cache.
Now see if your problem solved itself.
Go here, see if your problem is listed here:
Troubleshooting
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it
I don't answer or check forum DMs, please just post on the forum.