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  3. White page when i actived lay theme

White page when i actived lay theme

Scheduled Pinned Locked Moved Installation Problems
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  • A Offline
    A Offline
    adrienchevalier
    wrote on Jun 19, 2015, 12:30 PM last edited by adrienchevalier Apr 17, 2019, 6:24 AM
    #1

    Hi Armin,

    I installed wordpress 3.6.1 ( last one, 4.2 seems to have some problems ) then i uploaded the lay.zip and when i actived it, my page /wp-admin et my website turn to a white page and i can do nothing.

    When i delete the folder lay from the folder themes in wp-content on FileZilla my "backoffice" and the default wordpress theme come back.

    I read somthing in the other Topic about Child Theme ( i don't really know what is it) but i don't think i did something like this, i just follow your step to install Lay.

    Did i made a mistake ?
    Adrien

    A 1 Reply Last reply Jun 19, 2015, 2:03 PM
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    • A adrienchevalier
      Jun 19, 2015, 12:30 PM

      Hi Armin,

      I installed wordpress 3.6.1 ( last one, 4.2 seems to have some problems ) then i uploaded the lay.zip and when i actived it, my page /wp-admin et my website turn to a white page and i can do nothing.

      When i delete the folder lay from the folder themes in wp-content on FileZilla my "backoffice" and the default wordpress theme come back.

      I read somthing in the other Topic about Child Theme ( i don't really know what is it) but i don't think i did something like this, i just follow your step to install Lay.

      Did i made a mistake ?
      Adrien

      A Offline
      A Offline
      adrienchevalier
      wrote on Jun 19, 2015, 2:03 PM last edited by adrienchevalier Apr 17, 2019, 6:24 AM
      #2

      @adrienchevalier
      Ok i managed.
      i just needed to switch on the version 4.2.2 of wordpress inside the backoffice.
      Strange, i couldn't installed the 4.2.2 this morning and i installed the 3.6.1 and then i switch inside the back office to the last version...

      Thanks a lot!

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      • A Online
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        arminunruh
        Global Moderator
        wrote on Jun 19, 2015, 2:13 PM last edited by
        #3

        Hey thanks, no problem!
        Yeah lay theme is for the new version of wordpress :)

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        • C Offline
          C Offline
          caromo
          wrote on Aug 12, 2016, 7:42 AM last edited by
          #4

          I had the same problem, but my version of wordpress is 4.5.3! Whan happens with mine?

          thanks

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          • A Online
            A Online
            arminunruh
            Global Moderator
            wrote on Aug 12, 2016, 12:04 PM last edited by
            #5

            hey caromo!
            Does this help? http://laytheme.com/troubleshooting.html#nothing-shows-up

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            • C Offline
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              Conifer87
              wrote on Oct 14, 2016, 5:19 PM last edited by
              #6

              Hey Armin,
              the thing with the white page happened to me as well and I don't know what to do since I cannot find the code you talk about in "Nothing shows up on my website". My site just turns blank after "activate" and I don't know how to fix this. Just before I clicked on activate it said "Theme successfully installed".
              Thanks for your help!

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                arminunruh
                Global Moderator
                wrote on Oct 17, 2016, 9:09 AM last edited by arminunruh Oct 17, 2016, 5:15 AM
                #7

                Hey Conifer!
                Can you still access your wordpress admin panel?

                If you can't the problem can be that your wordpress version that you had installed was too old. In that case please enter your ftp and rename the folder "lay" in "wp-content" -> "themes" to another name like "lay2".
                This is a way to deactivate your theme when you cannot login to the admin panel anymore.
                Now please go to your admin panel and update wordpress.
                Then rename the "lay2" folder to "lay" again. Now activate lay theme.

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                • C Offline
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                  Conifer87
                  wrote on Oct 20, 2016, 3:38 PM last edited by
                  #8

                  Great Armin! Thank you so much for your help! That worked!! Best regards

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                  I also code custom websites or custom Lay features.
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                  Before you post:
                  1. When using a WordPress Cache plugin, disable it or clear your cache.
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                  This often solves issues you might run into

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                  arminunruh
                  27 minutes ago
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