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Lay Theme Forum

Jumping elements in the gridder

Scheduled Pinned Locked Moved Bug Reports
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  • A Offline
    A Offline
    Anna_S
    wrote on last edited by
    #1

    Hello,

    I might have a problem with the Gridder. The elements are jumping in the row. Especially where I use stack in combination with a horizontal line. In the front-end everything looks good, but in the back-end it's hard to edit the page like this. Could you take a look at it?

    Thanks
    Anna

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    0
  • mariusjopenM Offline
    mariusjopenM Offline
    mariusjopen Global Moderator
    wrote on last edited by
    #2

    Dear @Anna_S
    can you send a link?

    :-D

    Best!

    Marius

    www.mariusjopen.world

    1 Reply Last reply
    0
  • A Offline
    A Offline
    Anna_S
    wrote on last edited by
    #3

    Hello Marius,

    sorry I'm late in answering. I missed your answer.
    It's https://wengemuth.de.
    But you probably need the log in, right?

    Thanks
    Anna

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  • mariusjopenM Offline
    mariusjopenM Offline
    mariusjopen Global Moderator
    wrote on last edited by
    #4

    Dear @Anna_S
    can you tell us exactly where and when the problem occurs?

    Best!

    Marius

    www.mariusjopen.world

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  • A Offline
    A Offline
    Anna_S
    wrote on last edited by
    #5

    Hello, Marius,

    thank you for the quick response. The problem exists since I believe the second last update of the Lay Theme but I don't think it has anything to do with the update either, because we work with the Lay Theme on other websites and there is no problem.

    For this page I often use the stack element in combination with the horizontal line, text and the carousel. As soon as I put this combination together on the page, the elements start jumping or rather flickering. This makes it very difficult to work on the page. But it seems to have no effect on the front end. Everything looks great there.

    I made a screen video if you want to have a look at it.
    https://we.tl/t-8nlw8OpIZm

    Thanks
    Anna

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  • mariusjopenM Offline
    mariusjopenM Offline
    mariusjopen Global Moderator
    wrote on last edited by
    #6

    Dear @Anna_S
    ok I see. I did not get that this is a backend issue.
    Best is if you write me a PM and include your username, password and a link to this conversation.

    Marius

    www.mariusjopen.world

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  • A Offline
    A Offline
    Anna_S
    replied to mariusjopen on last edited by
    #7

    Dear @mariusjopen

    I had written you a PM with all the info. Did you already have the chance to have a look at the problem?

    Best Anna

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  • mariusjopenM Offline
    mariusjopenM Offline
    mariusjopen Global Moderator
    wrote on last edited by
    #8

    Dear @Anna_S
    Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?

    Do you have everything up-to-date?
    Wordpress, Plugins, Laytheme.

    Best!
    Marius

    www.mariusjopen.world

    A 1 Reply Last reply
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  • A Offline
    A Offline
    Anna_S
    replied to mariusjopen on last edited by
    #9

    Dear @mariusjopen

    everything is up to date – Wordpress/Laythemes/Plugins.
    There is no additional Java Script. There is only a setting to make the horizontal lines thicker. But I have already taken them out for testing. I also deactivated and deleted all external plugins for testing. Nothing changes in the flickering.
    I also tried to rebuild a page to see when the flickering starts. It starts when I drag the stack element where I have a carousel and two horizontal lines with the content to the full page width.

    Best
    Anna

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  • mariusjopenM Offline
    mariusjopenM Offline
    mariusjopen Global Moderator
    wrote on last edited by
    #10

    Dear @Anna_S
    Best is if you write an email to info@laytheme.com and include a link to this conversation.

    Marius

    www.mariusjopen.world

    1 Reply Last reply
    0

Before you post:

Use the Search Feature. Maybe there is already a solution to your issue.

1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. When using a WordPress Cache plugin, disable it or clear your cache.

Now see if your problem solved itself.

Go here, see if your problem is listed here:
Troubleshooting

When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it

Thanks!
Post a link to where the problem is if possible, please <3
I don't answer or check forum DMs, please just post on the forum.
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