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  1. Home
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  3. "Customizer" page not working

"Customizer" page not working

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  • mariusjopenM Offline
    mariusjopenM Offline
    mariusjopen
    Global Moderator
    wrote on last edited by
    #6

    Dear @studentdesigner
    I deactivated all the plugins and the problem remains. I hope that they still work like you intended after my deactivation. Please check.

    The URL which shows up when you open the CUSTOMIZER page looks a bit strange and seems to be related to a plugin-issue:
    Bildschirmfoto 2020-01-15 um 12.23.10.png

    We will have another look.

    Best!

    Marius

    www.mariusjopen.world

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    • A Offline
      A Offline
      andrej
      wrote on last edited by
      #7

      Hi,
      same problem. I ve only set up page as a homepage and when I came back it didn't work anymore. What should I do?

      Thank you in advance!

      Screen Shot 2020-01-15 at 5.23.03 PM.png

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      • S Offline
        S Offline
        studentdesigner
        wrote on last edited by
        #8
        This post is deleted!
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        • S Offline
          S Offline
          studentdesigner
          wrote on last edited by
          #9

          Hello Marius

          Thank you for trying. Everything still works and looks fine. I don't know what I did with plugins to make the Customizer page disappear! Thank you so much for your help. I will be waiting.

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          • deMenouillardD Offline
            deMenouillardD Offline
            deMenouillard
            wrote on last edited by
            #10

            Hi there,

            I face the same issue on a website i'm currently developping.
            I can provide the links + admin codes if necessary.
            Deactivating plugins and/or custom JS did not change anything.

            Thanks in advance.

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            • mariusjopenM Offline
              mariusjopenM Offline
              mariusjopen
              Global Moderator
              wrote on last edited by
              #11

              Dear @studentdesigner
              we are looking into it!

              Best!

              Marius

              www.mariusjopen.world

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              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by
                #12

                Hey everybody and @mariusjopen
                This was solved like a month ago please use search...
                Or look at this: http://laytheme.com/troubleshooting.html#customizer-does-not-show-up

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                • S Offline
                  S Offline
                  studentdesigner
                  wrote on last edited by
                  #13

                  @arminunruh

                  Oh my gosh! Why did I not see this before? It works! Thank you very much!

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                  • arminunruhA Offline
                    arminunruhA Offline
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #14

                    hehe because i just added it!

                    but yeah i searched for the problem myself using the search function in the forum here and it is kind of hard to find :O

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                    • emgeofficeE Offline
                      emgeofficeE Offline
                      emgeoffice
                      wrote on last edited by emgeoffice
                      #15
                      This post is deleted!
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                      I also code custom websites or custom Lay features.
                      šŸ’æ Email me here: šŸ’æ
                      info@laytheme.com

                      Before you post:
                      1. When using a WordPress Cache plugin, disable it or clear your cache.
                      2. Update Lay Theme and all Lay Theme Addons
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                      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                      This often solves issues you might run into

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