phone font

[Sunnyi]

on the phone layout a wrong font appears everywhere (for all titles, menu and text)
http://burkhardt-architekten.de
what can I do?

kind regards,
Sunnyi

[mariusjopen]

Dear @Sunnyi
well. I cannot see what font should appear :-)

Did you play with all the settings in the CUSTOMIZER and also in the mobile layouts?

Best!

Marius

[Sunnyi]

Hi Marius,

the font should be the one in the desktop screenshot (grotesque), but on the phone it changes as you can see in the mobile screenshot.
In the cusomizer the font in the phone version is displayed right.

Any ideas why?

best and thank you

[Sunnyi]

This post is deleted!

[Sunnyi]

Where can I send you pictures?

[mariusjopen]

Dear @Sunnyi
you can upload images right here.

If it does not work use imgur.
Best!

Marius

[preif]

Hey Marius, was there any solution to this? I have the same problem unfortunately. My mobile doesn't show the right font. Heading should be Montserat Bold and normal text caluna.

[www.philippreif.com](link url)

[Richard]

Dear @preif

On my inspection the heading font is Montserat Bold and the Standard text is Caluna, Am i missing something?

Best Wishes
Richard

[preif]

Thanks for the answer; Richard.
My phone (iPhone 8, Safari) shows the following:

My web Browser on Mac (Opera) shows this:

The font should be the same in both.

cheers

[Richard]

Dear @preif

Some quick de-bugging steps if you are able:

Are both your Lay 'Theme' and also Lay Theme's Addon's up to date?

Do you have any third-party plugins that when de-activated resolve the issue?

Additionally do you have any Custom HTML, CSS or Javascript that when temporarily removed resolves the issue?

If none of the above work for you and you do believe it is a Bug we would love to know as we can then resolve it quickly for you as well as other users who have this issue,

If so,
could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

And we will get back to you shortly,

In the meantime thank you for using Lay Theme and your patience with these issues,

Best wishes

Sincerely
Richard

[arminunruh]

hey can you try to convert your ttf font to a woff font like here:
https://www.google.com/search?q=ttf+to+woff&oq=ttf+to+woff&aqs=chrome..69i57j0l7.1900j0j7&sourceid=chrome&ie=UTF-8

and then try uploading and using that in lay options → webfonts?

[preif]

it works like that! Thanks a lot guys!

[Richard]

Dear @preif

Most welcome @arminunruh solved it,

Of Course convert to woff font!!
I feel silly, thanks @arminunruh

Best
Rich