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  3. Lightbox won't show up

Lightbox won't show up

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lightbox
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  • F Offline
    F Offline
    frnzgrnwld
    wrote on last edited by
    #1

    Hi,

    since updating to the latest version of Lay Theme and Lightbox, Lightbox won't show up when I open a project for the first time. After refreshing the site, It'll occasionally work. It also works when I directly open a specific project URL.

    My site: https://franzgruenewald.com/

    Thanks in advance!
    Best
    Franz

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    0
    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @frnzgrnwld
      Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?

      Best!

      Marius

      www.mariusjopen.world

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      • F Offline
        F Offline
        frnzgrnwld
        wrote on last edited by
        #3

        Dear @mariusjopen
        No third-party plugin, no custom JS.

        I think it might be the same issue as here: http://laythemeforum.com:4567/topic/4910/problem-with-lightbox
        and here:
        http://laythemeforum.com:4567/topic/4916/page-has-to-be-reloaded-to-get-lightbox-working
        and here:
        http://laythemeforum.com:4567/topic/4913/lightbox-doesn-t-work-after-update/13

        Thank you for your time!
        Best
        Franz

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        • mariusjopenM Offline
          mariusjopenM Offline
          mariusjopen
          Global Moderator
          wrote on last edited by
          #4

          Dear @frnzgrnwld
          ok, we will have another look!

          Best!

          Marius

          www.mariusjopen.world

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          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by
            #5

            can you update the lightbox again? i released an update yesterday, now it should work again

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            • F Offline
              F Offline
              frnzgrnwld
              wrote on last edited by
              #6

              Hey @arminunruh & @mariusjopen,

              after updating the plugin it works just fine again! <3
              thank you, great work!

              Best
              Franz

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              • mariusjopenM Offline
                mariusjopenM Offline
                mariusjopen
                Global Moderator
                wrote on last edited by
                #7

                Dear @frnzgrnwld
                nice!
                Thank you for letting us know!

                Best!

                Marius

                www.mariusjopen.world

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                • J Offline
                  J Offline
                  Joemakesbooks
                  wrote on last edited by
                  #8
                  This post is deleted!
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                  I also code custom websites or custom Lay features.
                  šŸ’æ Email me here: šŸ’æ
                  info@laytheme.com

                  Before you post:
                  1. When using a WordPress Cache plugin, disable it or clear your cache.
                  2. Update Lay Theme and all Lay Theme Addons
                  3. Disable all Plugins
                  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                  This often solves issues you might run into

                  When you post:
                  1. Post a link to where the problem is
                  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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