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  3. Videos not playing

Videos not playing

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  • U Offline
    U Offline
    umfundisi
    wrote on Feb 21, 2020, 6:06 PM last edited by
    #1

    I've put a Mp4 video inside an element grid and it will not play on click - could you please help me with this?
    Tried: Chrome, Firefox, Safari

    With Autoplay it works - but without it does not - already tried to mute and activated all different combinations of the options available but nothing helped so far.

    I am referring on the two videos at the videos section if you scroll down ..... (not the big video on the cover )

    http://moritzostruschnjak.com/anton/unstern

    Thanks
    Anton

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    • M Offline
      M Offline
      mariusjopen
      Global Moderator
      wrote on Feb 24, 2020, 11:27 AM last edited by
      #2

      Dear @umfundisi

      here the videos work.
      Which browser do you use?

      Best!

      Marius

      www.mariusjopen.world

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      • G Offline
        G Offline
        Gonzalo
        wrote on Feb 24, 2020, 6:54 PM last edited by
        #3

        Dear @mariusjopen I have the same problem here: http://www.kilombokilombokilombo.com/oficina-per-la-no-discriminacio
        mp4 videos won't play, they only work once I refresh the page.
        Using Chrome and Safari
        Thank you!

        G 1 Reply Last reply Mar 4, 2020, 8:44 AM
        0
        • G Gonzalo
          Feb 24, 2020, 6:54 PM

          Dear @mariusjopen I have the same problem here: http://www.kilombokilombokilombo.com/oficina-per-la-no-discriminacio
          mp4 videos won't play, they only work once I refresh the page.
          Using Chrome and Safari
          Thank you!

          G Offline
          G Offline
          Gonzalo
          wrote on Mar 4, 2020, 8:44 AM last edited by
          #4

          @mariusjopen Hi Marius, any news on this? thank you!

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          • M Offline
            M Offline
            mariusjopen
            Global Moderator
            wrote on Mar 4, 2020, 9:28 PM last edited by
            #5

            Hi @Gonzalo !

            Bildschirmfoto 2020-03-04 um 22.27.52.png

            In both browsers it seems to work. Did I miss something?

            Best!

            Marius

            www.mariusjopen.world

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            • G Offline
              G Offline
              Gonzalo
              wrote on Mar 5, 2020, 8:23 AM last edited by
              #6

              Hello @mariusjopen
              here's a screen recording: http://www.kilombokilombokilombo.com/wp-content/uploads/2020/03/Screen-Recording-2020-03-05-at-09.18.08.mov

              it doesn't work untill I refresh the page,but then if I click on the navigation and come back to the project it doens't work again :-(

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              • M Offline
                M Offline
                mariusjopen
                Global Moderator
                wrote on Mar 9, 2020, 9:30 AM last edited by
                #7

                Hi @Gonzalo
                ok. I was able to reproduce it now.

                I will have a look with Armin.

                Best!

                Marius

                www.mariusjopen.world

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                • G Offline
                  G Offline
                  Gonzalo
                  wrote on Mar 10, 2020, 12:14 PM last edited by
                  #8

                  Thank you Marius! just an update, this thing happens also with the lightbox feature, here: http://www.kilombokilombokilombo.com/boboli-aw18/

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                  • M Offline
                    M Offline
                    mariusjopen
                    Global Moderator
                    wrote on Mar 11, 2020, 4:00 PM last edited by
                    #9

                    Dear @umfundisi
                    what do you mean with this thing ?
                    Slow loading times?
                    :-D

                    Best!

                    Marius

                    www.mariusjopen.world

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                    • G Offline
                      G Offline
                      Gonzalo
                      wrote on Mar 12, 2020, 10:25 AM last edited by
                      #10

                      @mariusjopen Hi Marius, what I mean is that the lightbox feature is not always clickable, just like the mp4 videos. Sometimes they work and when you go somewhere else in the page and come back, they won't work. Sorry if I didn't explain myself. Thank you

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                      • arminunruhA Online
                        arminunruhA Online
                        arminunruh
                        Global Moderator
                        wrote on Mar 13, 2020, 11:31 AM last edited by arminunruh Mar 13, 2020, 7:43 AM
                        #11

                        Hey Gonzalo, sorry for letting you wait.

                        Ok the Text links on that page:
                        http://www.kilombokilombokilombo.com/producciones/

                        Please make sure you have the latest lay theme installed and now remove the links and re-set them again.
                        The data-cat attributes were missing on the links and this could have cause the issue.
                        If that does not do the trick please send a link to this topic, your website URL and your /wp-admin/ login to info@laytheme.com

                        Then I will try to solve this as fast as possible.

                        Great Website you got!

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                        • G Offline
                          G Offline
                          Gonzalo
                          wrote on Mar 13, 2020, 6:31 PM last edited by
                          #12

                          Dear @arminunruh , I re-set the links and everything is working perfectly now. Thank you very much!!

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