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  3. 'Fatal Error' When Attempting to use Customize

'Fatal Error' When Attempting to use Customize

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customizefatal error
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  • J Offline
    J Offline
    johndewey
    wrote on last edited by
    #1

    Hi, I've recently installed Lay Theme, but I'm completely unable to access the Customize panel. Whenever I click the Customize button, I receive a 'Fatal Error' response like this:

    Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 7680 bytes) in /html/wp-admin/includes/update.php on line 184

    Any thoughts on what's going wrong?

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    • arminunruhA Online
      arminunruhA Online
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      Hmm interesting,
      Can you try this please? https://www.youtube.com/watch?v=s7PPnlJnNOg
      Basically in the video he is editing his .htaccess file and he puts this line into it at the top:
      php_value memory_limit 128M

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      • J Offline
        J Offline
        johndewey
        wrote on last edited by
        #3

        that worked - thanks armin!

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