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  3. Edit text and insert text doesn't work

Edit text and insert text doesn't work

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  • S Offline
    S Offline
    SaraVM
    wrote on last edited by
    #1

    Hello!

    I'm trying to change some words of a text and and add another text in a website ninaamat.com
    And when the text pop-up appears, I can not do anything, it's a white screen, it's rare (it's been a while since I tried to put text on this website)

    I open it with chrome version 80.0.3987.163.
    ![alt text](Captura de pantalla 2020-04-03 a las 16.52.55.png image url)

    Do you know what happens and how can I fix it?

    Thanks in advance for the answer!

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @SaraVM
      Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?
      Many wishes!
      Marius

      www.mariusjopen.world

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      I also code custom websites or custom Lay features.
      šŸ’æ Email me here: šŸ’æ
      info@laytheme.com

      Before you post:
      1. When using a WordPress Cache plugin, disable it or clear your cache.
      2. Update Lay Theme and all Lay Theme Addons
      3. Disable all Plugins
      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

      This often solves issues you might run into

      When you post:
      1. Post a link to where the problem is
      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
      Online Users
      A
      alasdair17
      Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
      laytheme.com
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