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  3. Scroll to anchors doesn't work after update

Scroll to anchors doesn't work after update

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mobile titlesanchorsbroken-anchorsmenubroken-menu
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  • ArneRobotA ArneRobot

    Hello,

    I had to update to LayTheme 3.x after the addons stopped working after updating them. No my scrolling to anchors doesn't work anymore on my customer's website.

    The site title/logo also disappeared in the mobile version.
    Mobile menu with links to anchors is also broken.

    https://anime-architecture.org

    I need to get that to work again ASAP!
    Can you please let me know why this stopped working?

    Thank you and regards,
    Arne

    B Offline
    B Offline
    bbbfg
    wrote on last edited by
    #2

    Same here.
    "back to top" does not work: https://buerobayer.de/

    1 Reply Last reply
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    • ArneRobotA Offline
      ArneRobotA Offline
      ArneRobot
      wrote on last edited by
      #3

      Yep, same here! "Back to top" is broken.

      1 Reply Last reply
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      • ArneRobotA Offline
        ArneRobotA Offline
        ArneRobot
        wrote on last edited by
        #4

        Still doesn't work after the current update. :-(

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #5

          @bbbfg
          ok when u clear ur cache try again

          @ArneRobot
          i see u have a scrolltop button in your mobile menu and u use an anchor and some custom js

          i think my code tries to find a div that has the anchor as an id
          my scrolling code is triggered on click and your code is triggered too i think

          Arne you could remove your js code and not use the class
          Screenshot 2020-04-21 at 18.26.26.png
          "scroll-to-anch-mob"

          and instead use the class "scrolltotop"

          that is the class that lay theme uses and that should work without extra js

          B ArneRobotA 2 Replies Last reply
          0
          • arminunruhA arminunruh

            @bbbfg
            ok when u clear ur cache try again

            @ArneRobot
            i see u have a scrolltop button in your mobile menu and u use an anchor and some custom js

            i think my code tries to find a div that has the anchor as an id
            my scrolling code is triggered on click and your code is triggered too i think

            Arne you could remove your js code and not use the class
            Screenshot 2020-04-21 at 18.26.26.png
            "scroll-to-anch-mob"

            and instead use the class "scrolltotop"

            that is the class that lay theme uses and that should work without extra js

            B Offline
            B Offline
            bbbfg
            wrote on last edited by
            #6
            This post is deleted!
            1 Reply Last reply
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            • arminunruhA arminunruh

              @bbbfg
              ok when u clear ur cache try again

              @ArneRobot
              i see u have a scrolltop button in your mobile menu and u use an anchor and some custom js

              i think my code tries to find a div that has the anchor as an id
              my scrolling code is triggered on click and your code is triggered too i think

              Arne you could remove your js code and not use the class
              Screenshot 2020-04-21 at 18.26.26.png
              "scroll-to-anch-mob"

              and instead use the class "scrolltotop"

              that is the class that lay theme uses and that should work without extra js

              ArneRobotA Offline
              ArneRobotA Offline
              ArneRobot
              wrote on last edited by ArneRobot
              #7

              @arminunruh I don't really understand where I should remove and put which code? Can you explain it again? And my main menu is disfunctional as well. It scrolls to the right position once and then it adds the #exhibition etc. to the page-URL and the page is broken.

              Oh and the mobile site-title/text-logo is still gone even after the update.

              Can you please get into that again?
              Thank you!

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              0
              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by
                #8

                Ok there was a bug that I just fixed, now anchorscroll should work again if you update. But please still make sure you do the things below:

                Oh and the mobile site-title/text-logo is still gone even after the update.

                you need to set the mobile title in customizer -> mobile -> mobile site title

                @arminunruh I don't really understand where I should remove and put which code? Can you explain it again?

                you need to change the class in appearance -> menus
                make sure css classes are shown and then change the css class in the textfield that is marked green at the bottom of this screenshot
                Screenshot 2020-04-22 at 14.45.54.png
                in that field enter: scrolltotop
                also try and see if you can remove the link #laytheme

                and you can remove your javascript code in lay options -> custom html& css:
                remove all js code that has to do with "scroll-to-anch-mob" and any scrolling js code

                ArneRobotA 1 Reply Last reply
                0
                • arminunruhA arminunruh

                  Ok there was a bug that I just fixed, now anchorscroll should work again if you update. But please still make sure you do the things below:

                  Oh and the mobile site-title/text-logo is still gone even after the update.

                  you need to set the mobile title in customizer -> mobile -> mobile site title

                  @arminunruh I don't really understand where I should remove and put which code? Can you explain it again?

                  you need to change the class in appearance -> menus
                  make sure css classes are shown and then change the css class in the textfield that is marked green at the bottom of this screenshot
                  Screenshot 2020-04-22 at 14.45.54.png
                  in that field enter: scrolltotop
                  also try and see if you can remove the link #laytheme

                  and you can remove your javascript code in lay options -> custom html& css:
                  remove all js code that has to do with "scroll-to-anch-mob" and any scrolling js code

                  ArneRobotA Offline
                  ArneRobotA Offline
                  ArneRobot
                  wrote on last edited by
                  #9

                  @arminunruh I have removed all custom code and replaced the CSS-menu-class with "scrolltotop". It doesn't work. I also updated LayTheme.

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                  • arminunruhA Offline
                    arminunruhA Offline
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #10

                    yea i did another mistake :((((, sry, if you update again later today i think it should work

                    ArneRobotA 1 Reply Last reply
                    0
                    • arminunruhA arminunruh

                      yea i did another mistake :((((, sry, if you update again later today i think it should work

                      ArneRobotA Offline
                      ArneRobotA Offline
                      ArneRobot
                      wrote on last edited by ArneRobot
                      #11

                      @arminunruh Hello. I updated and placed the ids on my text-blocks again. But it still doesn't work. :-(
                      Should I add my custom JS back again? Did you get it to work in your development environment? Making a menu link to anchors?

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                      • arminunruhA Offline
                        arminunruhA Offline
                        arminunruh
                        Global Moderator
                        wrote on last edited by
                        #12

                        well you added scrolltotop
                        to every menupoint

                        thats not what i meant,
                        it should only be on the menupoint where you want the website to scroll to the top
                        for the others that should scroll to a certain anchor, remove that class and also remove the #hash link for that scrolltotop link
                        if thats possible

                        ArneRobotA 1 Reply Last reply
                        0
                        • arminunruhA arminunruh

                          well you added scrolltotop
                          to every menupoint

                          thats not what i meant,
                          it should only be on the menupoint where you want the website to scroll to the top
                          for the others that should scroll to a certain anchor, remove that class and also remove the #hash link for that scrolltotop link
                          if thats possible

                          ArneRobotA Offline
                          ArneRobotA Offline
                          ArneRobot
                          wrote on last edited by
                          #13

                          @arminunruh Hello Armin. Thank you for the help. Here is the current situation:

                          • The scroll to top button on my second menu on the bottom of the page works now!

                          • The main menu does scroll to the section but also somehow loads that section so that the rest of the page is gone after and only that one section is visible. The hash "#exhibition" etc. gets added to the URL so I guess that might be a problem.

                          • My legal links at the bottom of the page do work (make section visible scroll to their top) but also add the hash "https://anime-architecture.org/#legal" which they shouldn't

                          So maybe there is some problem with the default action of those anchor links? Do we need a script to disable default and kill the hash in the URL?

                          Thank you!

                          ArneRobotA 1 Reply Last reply
                          0
                          • ArneRobotA ArneRobot

                            @arminunruh Hello Armin. Thank you for the help. Here is the current situation:

                            • The scroll to top button on my second menu on the bottom of the page works now!

                            • The main menu does scroll to the section but also somehow loads that section so that the rest of the page is gone after and only that one section is visible. The hash "#exhibition" etc. gets added to the URL so I guess that might be a problem.

                            • My legal links at the bottom of the page do work (make section visible scroll to their top) but also add the hash "https://anime-architecture.org/#legal" which they shouldn't

                            So maybe there is some problem with the default action of those anchor links? Do we need a script to disable default and kill the hash in the URL?

                            Thank you!

                            ArneRobotA Offline
                            ArneRobotA Offline
                            ArneRobot
                            wrote on last edited by
                            #14

                            @arminunruh @mariusjopen Can someone please have a look a this! The site in question is a customer website which he paid for and I need it to get back to work! Had I known that the update would have had this effect, I would not have done it. Are anchor links in the menu NOT possible anymwore in LayTheme 3? Or how can I do them? Thank you!

                            1 Reply Last reply
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                            • arminunruhA Offline
                              arminunruhA Offline
                              arminunruh
                              Global Moderator
                              wrote on last edited by
                              #15

                              hey man,

                              you can always go back to the old lay theme and old plugins:

                              http://laythemeforum.com:4567/topic/5306/your-customized-lay-theme-doesn-t-work-properly-any-more-after-updating-you-can-use-the-old-version-of-lay-theme-if-you-like

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                              • arminunruhA Offline
                                arminunruhA Offline
                                arminunruh
                                Global Moderator
                                wrote on last edited by arminunruh
                                #16

                                you can also send your /wp-admin/ login data to info@laytheme.com and a link to this post and I'll take another look

                                i'm helping as much and as fast as i can and want to and i'm working on another feature right now, so my time is a bit limited

                                i'm sorry we couldn't solve this problem faster

                                ArneRobotA 1 Reply Last reply
                                0
                                • arminunruhA arminunruh

                                  you can also send your /wp-admin/ login data to info@laytheme.com and a link to this post and I'll take another look

                                  i'm helping as much and as fast as i can and want to and i'm working on another feature right now, so my time is a bit limited

                                  i'm sorry we couldn't solve this problem faster

                                  ArneRobotA Offline
                                  ArneRobotA Offline
                                  ArneRobot
                                  wrote on last edited by
                                  #17

                                  @arminunruh of course I know that you are working hard on this. I was just a bit shocked when the main navigation stopped working after what I considered a standard theme update. And I need it back to work before my customer gets worried.

                                  Email sent, thank you!

                                  1 Reply Last reply
                                  0
                                  • mariusjopenM Offline
                                    mariusjopenM Offline
                                    mariusjopen
                                    Global Moderator
                                    wrote on last edited by
                                    #18

                                    Dear @ArneRobot
                                    Yes, thank you for using LayTheme!
                                    Best!
                                    Marius

                                    www.mariusjopen.world

                                    ArneRobotA 1 Reply Last reply
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                                    • mariusjopenM mariusjopen

                                      Dear @ArneRobot
                                      Yes, thank you for using LayTheme!
                                      Best!
                                      Marius

                                      ArneRobotA Offline
                                      ArneRobotA Offline
                                      ArneRobot
                                      wrote on last edited by
                                      #19

                                      @mariusjopen Unfortunately we were still not able to solve this problem. I was in contact with @arminunruh, just made the latest update. Still problems with the scroll. A click on the menu links apply the hash-link (#exhibition, #publication…) to the URL/slug and then the website loads just that part/div and you can't get back to the rest of the page. Eg. scroll up to the header slider. Can you please look into that again?

                                      1 Reply Last reply
                                      0
                                      • mariusjopenM Offline
                                        mariusjopenM Offline
                                        mariusjopen
                                        Global Moderator
                                        wrote on last edited by
                                        #20

                                        Dear @ArneRobot
                                        I see the anchor links working.
                                        Can you please write down the current problem and the situation?
                                        I am reading through many threads daily and that would help a lot.
                                        Thank you!
                                        Marius

                                        www.mariusjopen.world

                                        ArneRobotA 1 Reply Last reply
                                        0
                                        • mariusjopenM mariusjopen

                                          Dear @ArneRobot
                                          I see the anchor links working.
                                          Can you please write down the current problem and the situation?
                                          I am reading through many threads daily and that would help a lot.
                                          Thank you!
                                          Marius

                                          ArneRobotA Offline
                                          ArneRobotA Offline
                                          ArneRobot
                                          wrote on last edited by
                                          #21

                                          @mariusjopen Hello Marius. I did describe the problem in my last post, but here we go again:

                                          A click on the menu links apply the hash-link (#exhibition, #publication…) to the URL/slug and then the website loads just that part/div and you can't get back to the rest of the page. Eg. scroll up to the header slider.

                                          So the anchor links work once when scrolling down but not the way they should. In desktop view you cannot go back to the very top of the page (the slider). If you scroll to "Publications" you can not scroll back to "Exhibition". If you use the menu link "Exhibition" it will jump back up but not with a smooth scroll. And the rest of the page appears empty under the footer.

                                          Please test the page and you will see what I mean. It's just a few clicks.

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