Website not loading/displaying correctly after latest Laytheme Update. Please help!
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Dear Laytheme team,
After updating Laytheme as well as all plugins to the latest version today, my website is not displaying/loading correctly - something must have gone wrong after the update.
Website: https://phanthaodang.com/
Browser: Chrome, Safari (latest version)All images in the carousels are not displaying, the next/previous mouse cursor is not appearing and the captions are repeated for some reason.
I hope you'll be able to help me fix this issue as soon as you can!
Many thanks in advance!
Thao -
can you update again?
i see u have this special issue that i fixed in the latest release: 3.1.4if that doesn't work please send a link to this topic and your /wp-admin/ login details to info@laytheme.com
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Hi Armin,
Thank you for your prompt reply! I have already updated to Version: 3.1.4 earlier today.
The issue and result is still the same.I will send you my details right away.
Thank you so much for looking into this! I very much appreciate it!
Best,
Thao
Before you post
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. Now see if your problem solved itself
5. Go here, see if your problem is listed here:
Troubleshooting
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1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it