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Lay Theme Forum

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  3. "Front Page" option missing in "Customize" Menu

"Front Page" option missing in "Customize" Menu

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  • A Offline
    A Offline
    Andrea S
    wrote on last edited by
    #1

    Hello there,

    the front page option is completely missing in my customize menu:
    5cfe707d-2dc6-4f49-82bc-6c283465d454-image.png

    I tried using the menu both in chrome and in firefox - neither work.
    I have the latest wordpress and laytheme installed.

    Other tips I followed from similar threads that didn't work:

    • install another theme like twenty seventeen, set the front page there and switch back
    • delete index.html from filezilla
    • make sure both wordpress and laytheme are updated

    Thanks!

    Andrea

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @Andrea-S
      Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?
      Is Wordpress and LayTheme up to date?
      Many wishes!
      Marius

      www.mariusjopen.world

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      • A Offline
        A Offline
        Andrea S
        wrote on last edited by
        #3

        Hello Marius,

        I deactivated all my plugins just in case, but the problem persists: 9f1b0c3a-d88c-4326-a733-45a625181f6b-image.png

        And no, no custom code.

        Andrea

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        0
        • A Offline
          A Offline
          Andrea S
          wrote on last edited by
          #4

          ...as for updates, everything is up to date:f231ef5f-8e5f-4b1b-8a65-7e09a8d98f8b-image.png

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          • mariusjopenM Offline
            mariusjopenM Offline
            mariusjopen
            Global Moderator
            wrote on last edited by
            #5

            Dear @Andrea-S
            Best is if you write me a PM and include your username, password to your Wordpress Admin panel and a link to this conversation.
            Many wishes!
            Marius

            www.mariusjopen.world

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            I also code custom websites or custom Lay features.
            šŸ’æ Email me here: šŸ’æ
            info@laytheme.com

            Before you post:
            1. When using a WordPress Cache plugin, disable it or clear your cache.
            2. Update Lay Theme and all Lay Theme Addons
            3. Disable all Plugins
            4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

            This often solves issues you might run into

            When you post:
            1. Post a link to where the problem is
            2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
            3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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