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    Website bug on safari

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    • P
      peterroden last edited by

      Hello, there seems to be a bug on the site im building that messes up the home page. It happens most frequently on Safari but i've also noticed it on chrome once.
      It's really inconsistent and happens sometimes and not others. Have no idea whats going on.
      Sometimes the fonts all revert to default Times or something and the video background fails. Other times its fine.
      Any ideas whats causing the problems?!

      Broken:
      WhatsApp Image 2020-05-01 at 12.49.11.jpeg

      Normal:
      Screenshot-2020-05-01-at-17.42.17.png

      Thanks for your help!

      1 Reply Last reply Reply Quote 0
      • P
        peterroden last edited by

        Still struggling with this.
        does anyone have any ideas whats going wrong?
        Thanks for your help

        1 Reply Last reply Reply Quote 0
        • mariusjopen
          mariusjopen Global Moderator last edited by

          Dear @peterroden
          Can you post a link to your website?
          We will then have a look and inspect that!
          Many wishes!
          Marius

          www.mariusjopen.world

          1 Reply Last reply Reply Quote 0
          • P
            peterroden last edited by

            This seems to be the address that bugs:
            https://kaiblamey.com

            if you type in www.kaiblamey.com it seems to work.
            Not sure why this is.
            Any ideas how to fix?

            1 Reply Last reply Reply Quote 0
            • mariusjopen
              mariusjopen Global Moderator last edited by

              Dear @peterroden
              the website looks fine here.
              But it looks like you have an SSL issue. Is the certificate up to date?
              Best!
              Marius

              www.mariusjopen.world

              1 Reply Last reply Reply Quote 0
              • P
                peterroden last edited by

                Hi Marius,
                Thanks for reply.
                I dont think SSL is the issue. I don't have it but don't want or need it for the purpose of this site.
                Yes the website looks fine now, but when you visit the address http://www.kaiblamey.com/ (in Safari and chrome) you cannot click the links on the page or on the menu.
                However if you visit http://kaiblamey.com/ (without www.) then all the menu links on the homepage work.
                I've tried everything but cannot understand how to fix it.
                I've also been alerted to these bugs im not sure if they're related https://www.screencast.com/t/bA7bVN9ZwC

                Any ideas? My client is very angry with me now :(
                Thanks

                1 Reply Last reply Reply Quote 0
                • mariusjopen
                  mariusjopen Global Moderator last edited by

                  Dear @peterroden
                  we are sorry to hear that your client is angry.

                  It might be some settings of your server with the URL.
                  We will have a look also with Armin and hope to get back to you as soon as possible.
                  Thank you for using LayTheme!
                  Marius

                  www.mariusjopen.world

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                  • P
                    peterroden last edited by

                    Thanks Marius.
                    I've tried changing some settings in the hostings but still can't work it out.
                    If you are able to have a look around and advise to what is causing this issue?
                    I'm happy to email you with my login details.
                    Thanks again

                    1 Reply Last reply Reply Quote 0
                    • arminunruh
                      arminunruh Global Moderator last edited by

                      @mariusjopen

                      please look at the inspector and console more often
                      just one look and you see:
                      Screenshot 2020-05-18 at 08.01.43.png

                      oh whats this,
                      "Mixed Content: The page at '<URL>' was loaded over HTTPS, but requested an insecure script '<URL>'. This request has been blocked; the content must be served over HTTPS."

                      Oh yea
                      <script type="text/javascript" src="http://kaiblamey.com/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp"></script>

                      jquery is loaded via http and not https

                      maybe google how to set up a wordpress website using https
                      maybe you can follow this tutorial and see if it works:
                      https://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/

                      1 Reply Last reply Reply Quote 0
                      • arminunruh
                        arminunruh Global Moderator last edited by

                        if u visit ur website via
                        https://kaiblamey.com/

                        it throws these errors

                        if u visit it via

                        http://kaiblamey.com/

                        it works

                        maybe just disable https altogether so when ppl go to https, they are just redirected to http

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post

                        Try this to fix issues before you post:

                        Use the Search Feature. Maybe there is already a solution to your issue.

                        1. Update Lay Theme and all Lay Theme Addons
                        2. Disable all Plugins
                        3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                        4. Now see if your problem solved itself
                        5. Go here, see if your problem is listed here:
                        Troubleshooting

                        When you post:
                        1. Post a link to where the problem is
                        2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                        Thanks!

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