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    Parse error: website crash! help!

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    • H
      harrietbrown last edited by

      I just updated to the new version of laytheme and my website crashed. I cannot even login to the admin. I have no idea how to fix this. Can you please help?

      Parse error: syntax error, unexpected '[' in /usr/home/elenagallen.com/web/wp-content/themes/lay/frontend/assets/php/row/row_functions.php on line 10

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      • H
        harrietbrown last edited by harrietbrown

        my website is www.elenagallen.com
        my browser is Firefox running on MacOs High Sierra

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        • mariusjopen
          mariusjopen Global Moderator last edited by

          Dear @harrietbrown
          Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?
          Many wishes!
          Marius

          www.mariusjopen.world

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          • H
            harrietbrown last edited by harrietbrown

            Dear @mariusjopen No, i have no custom JS codes or third party plugins as far as I know... And also, I cannot even login to the admin of wp anymore... cause the same error keeps popping up. I don't know how to login as the domain seems to have crashed when updating http://elenagallen.com/wp-admin/

            pls let me know. i'm concerned.

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            • mariusjopen
              mariusjopen Global Moderator last edited by

              Dear @harrietbrown
              Can you login via FTP or WebFTP and rename the theme folder to laytheme_DEACTIVATED?
              Then you can access Wordpress again.
              Armin should have a look soon also.
              Best!
              Marius

              www.mariusjopen.world

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              • H
                harrietbrown last edited by

                @mariusjopen said in Parse error: website crash! help!:

                laytheme_DEACTIVATED

                dear @mariusjopen i did, thank you for your suggestion. please let me know whenever you or armin have time to check, what else should i do in order to get my laytheme back up running safely.

                best!!

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                • arminunruh
                  arminunruh Global Moderator last edited by

                  hey you need to set your PHP version to a version like 7.3 in your webhost control panel

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                  • H
                    harrietbrown last edited by

                    thanks! i finally managed to do so. this was causing all problems. thanks

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                    • mariusjopen
                      mariusjopen Global Moderator last edited by

                      Dear @harrietbrown
                      Perfect! Glad to hear!
                      Many wishes!
                      Marius

                      www.mariusjopen.world

                      1 Reply Last reply Reply Quote 0
                      • First post
                        Last post

                      Try this to fix issues before you post:

                      Use the Search Feature. Maybe there is already a solution to your issue.

                      1. Update Lay Theme and all Lay Theme Addons
                      2. Disable all Plugins
                      3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                      4. Now see if your problem solved itself
                      5. Go here, see if your problem is listed here:
                      Troubleshooting

                      When you post:
                      1. Post a link to where the problem is
                      2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                      Thanks!

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