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    Carousel Addon – Urgent

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    • D
      degrau last edited by

      Hello!

      I've purchased a Lay Theme Single License with Carousel Addon on 2020-05-04.
      I don't know how, but somehow I delete my addon .zip file before installed and now I can't find any way to have it back. I can't find it in any email that you send me.

      Can you please tell me if there is any way to have this zip again?
      The license is under this email mail@studiodegrau.com.

      Thank You!
      Ana

      1 Reply Last reply Reply Quote 0
      • mariusjopen
        mariusjopen Global Moderator last edited by

        Dear @degrau
        Best is if you write an email to info@laytheme.com and include a link to this conversation.
        Many wishes!
        Marius

        www.mariusjopen.world

        1 Reply Last reply Reply Quote 0
        • First post
          Last post

        Try this to fix issues before you post:

        Use the Search Feature. Maybe there is already a solution to your issue.

        1. Update Lay Theme and all Lay Theme Addons
        2. Disable all Plugins
        3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
        4. Now see if your problem solved itself
        5. Go here, see if your problem is listed here:
        Troubleshooting

        When you post:
        1. Post a link to where the problem is
        2. If the problem is difficult to explain, post screenshots / link to a video to explain it

        Thanks!

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