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  3. Problem with password protection

Problem with password protection

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  • D Offline
    D Offline
    dnlbrv
    wrote on last edited by
    #1

    Hello, I have a project grid with password protected projects, when I pinch a project, in the dialog password window the site menu disappears and when I go back with the browser the site menu is missing. Equal if I enter in a not protected project, the menu is missing. Any idea?

    the link is:
    www.bravo.studio/notepad

    Thanks in advance.

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    0
    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @dnlbrv
      Ok, thank you for writing. We will have a look also with Armin and hope to get back to you as soon as possible.
      Thank you for using LayTheme!
      Marius

      www.mariusjopen.world

      D 2 Replies Last reply
      0
      • mariusjopenM mariusjopen

        Dear @dnlbrv
        Ok, thank you for writing. We will have a look also with Armin and hope to get back to you as soon as possible.
        Thank you for using LayTheme!
        Marius

        D Offline
        D Offline
        dnlbrv
        wrote on last edited by
        #3

        @mariusjopen Thanks a lot! For a better investigation I can disable all custom code if you want, but the problem is the same.
        Regards

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        • mariusjopenM mariusjopen

          Dear @dnlbrv
          Ok, thank you for writing. We will have a look also with Armin and hope to get back to you as soon as possible.
          Thank you for using LayTheme!
          Marius

          D Offline
          D Offline
          dnlbrv
          wrote on last edited by
          #4

          @mariusjopen any notice about this question? Thanks in advance.

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          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by
            #5

            ok i will work on this

            D 2 Replies Last reply
            0
            • arminunruhA arminunruh

              ok i will work on this

              D Offline
              D Offline
              dnlbrv
              wrote on last edited by
              #6

              @arminunruh okey, thanks for answer.

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              • arminunruhA arminunruh

                ok i will work on this

                D Offline
                D Offline
                dnlbrv
                wrote on last edited by dnlbrv
                #7

                @arminunruh, I discovered the problem, the cause is
                "Activate custom phone layouts" in Lay Options panel. When I deactivate this option the site menu don't disappears more. When "Activate custom phone layouts" is active the menu disappears when I navigate between pages. Any idea for this, because I need the phone layouts. Thanks in advance.

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                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #8

                  Hey @dnlbrv

                  So I just had time to look at this issue.
                  I cannot reproduce this on my lay theme installation.

                  Please try to remove all of your custom JavaScript and custom HTML code and then try if the problem persists.

                  If it does:
                  can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                  D 2 Replies Last reply
                  0
                  • arminunruhA arminunruh

                    Hey @dnlbrv

                    So I just had time to look at this issue.
                    I cannot reproduce this on my lay theme installation.

                    Please try to remove all of your custom JavaScript and custom HTML code and then try if the problem persists.

                    If it does:
                    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                    D Offline
                    D Offline
                    dnlbrv
                    wrote on last edited by
                    #9

                    @arminunruh sorry, I is my fault. I have a personal html code in the mobile version of footer and this interrupt the ajax charge I think. Sorry if you have waste your time in this. Thanks a lot.

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                    • arminunruhA arminunruh

                      Hey @dnlbrv

                      So I just had time to look at this issue.
                      I cannot reproduce this on my lay theme installation.

                      Please try to remove all of your custom JavaScript and custom HTML code and then try if the problem persists.

                      If it does:
                      can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                      D Offline
                      D Offline
                      dnlbrv
                      wrote on last edited by
                      #10

                      @arminunruh Finally I solved this, is a bad personal code in a mobile version footer. Thanks again.

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                      • mariusjopenM Offline
                        mariusjopenM Offline
                        mariusjopen
                        Global Moderator
                        wrote on last edited by
                        #11

                        Dear @dnlbrv
                        Perfect! Glad to hear!
                        Many wishes!
                        Marius

                        www.mariusjopen.world

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                        I also code custom websites or custom Lay features.
                        šŸ’æ Email me here: šŸ’æ
                        info@laytheme.com

                        Before you post:
                        1. When using a WordPress Cache plugin, disable it or clear your cache.
                        2. Update Lay Theme and all Lay Theme Addons
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