Problem with password protection
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Dear @dnlbrv
Ok, thank you for writing. We will have a look also with Armin and hope to get back to you as soon as possible.
Thank you for using LayTheme!
Marius -
@mariusjopen Thanks a lot! For a better investigation I can disable all custom code if you want, but the problem is the same.
Regards -
@mariusjopen any notice about this question? Thanks in advance.
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ok i will work on this
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@arminunruh okey, thanks for answer.
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@arminunruh, I discovered the problem, the cause is
"Activate custom phone layouts" in Lay Options panel. When I deactivate this option the site menu don't disappears more. When "Activate custom phone layouts" is active the menu disappears when I navigate between pages. Any idea for this, because I need the phone layouts. Thanks in advance. -
Hey @dnlbrv
So I just had time to look at this issue.
I cannot reproduce this on my lay theme installation.Please try to remove all of your custom JavaScript and custom HTML code and then try if the problem persists.
If it does:
can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? -
@arminunruh sorry, I is my fault. I have a personal html code in the mobile version of footer and this interrupt the ajax charge I think. Sorry if you have waste your time in this. Thanks a lot.
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@arminunruh Finally I solved this, is a bad personal code in a mobile version footer. Thanks again.
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Dear @dnlbrv
Perfect! Glad to hear!
Many wishes!
Marius
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
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