Lightbox funktioniert nicht (mehr)
-
wrote on May 31, 2020, 2:19 PM last edited by Micha May 31, 2020, 10:21 AM
Hey,
strange things happening: the lightbox is (no longer) working:
https://welcome-new-silence.de/easy-escape-action-cards/Clicking on the image does no longer work.
Plug-in is installed and updated.
Any ideas?Thanks!
Micha
-
Dear @Micha
Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?
Is Wordpress and LayTheme up to date?
Many wishes!
Marius -
wrote on Jun 2, 2020, 11:16 AM last edited by
Hey @mariusjopen ,
Wordpress (Version 5.4.1) and Laytheme (Version: 3.3.0) are up to date.
I have no custom JS code, but some plugins …Well, here is my list of plugins, do you see anything suspicious?
Thanks!
Micha
-
Dear @Micha
can you just deactivate them for testing?
The settings wont get deleted.
Also do you have the right settings in the Lightbox options page?
Best!
Marius
I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it