After last update, blank website
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Hey guys, I've recently updated one website I've worked on and after that I realized, my website was blank, in the inspector, there's error 404...
Any help ? :'( -
Dear @MargauxLallart
Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?
Is Wordpress and LayTheme up to date?
Many wishes!
Marius -
@mariusjopen Yes I have installed CUSTOM CSS & JS and there's some line into css. If I deactivate it I'll not lose my code ?
And yes WP and Laytheme are both up to date...
Thanks for your help Marius!!
Have a great day,
Margaux -
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@mariusjopen Ok so I've tried to deactivate my Custom JS and CSS but there's still nothing on the website but when I inspect the website I can see all the HTML code etc.. but the page is still black.
Thanks for your help Marius
Best,
Margaux
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Hello @MargauxLallart,
I just had a look at the link you shared, and it seems to work now :)
Let us know if you need anything else.Best,
Audrey
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it