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  3. UNREGISTERED Version?

UNREGISTERED Version?

Scheduled Pinned Locked Moved Bug Reports
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  • Hayo GebauerH Offline
    Hayo GebauerH Offline
    Hayo Gebauer
    wrote on last edited by
    #1

    I'm getting this notification:

    UNREGISTERED version of Lay Theme. Please enter your License Key.

    However I've been having LayTheme for quite some time now, never had this problem!?

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      Hello Hayo,
      If you downloaded lay theme while it was free you didnt get a license key. In this case you may use lay theme without a key, it will still work.

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      1
      • AdeleA Offline
        AdeleA Offline
        Adele
        wrote on last edited by
        #3

        Hello,

        I'm getting the same notification:
        UNREGISTERED version of Lay Theme. Please enter your License Key.

        I bought my version last march and got the "Lay Theme Single License with Fullscreen Slider Addon Key".
        I enter the key in the License Key Management and get this:
        Unexpected Error! The query returned with an error.

        An idea what is going wrong? I did use it on a friend's no longer existing website to show him the possibilities of the theme but i deactivated it soon after.

        Thank you!

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #4

          Hey Adele,
          Currently the key activation doesn't work on all webhosts. Especially on strato it doesn't work… I'm trying to fix this, but this could take a while.

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          • AdeleA Offline
            AdeleA Offline
            Adele
            wrote on last edited by
            #5

            Hi,
            Ok! For information i'm at OVH for the webhost. As long as i can use lay theme it i'm fine.
            Cheers

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            • D Offline
              D Offline
              danielaires
              wrote on last edited by
              #6

              Hello

              I'm having the same notification on wordpress. I can't upload any new image so I wonder if that it's the reason.
              I purchased lay theme but can't find any key.

              Thanks

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              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by arminunruh
                #7

                Hey daniel,
                Maybe you cannot upload images anymore, because your webspace is full. What is the error message that you're getting? It's not because of a missing key.

                I can see that you downloaded lay theme when it was free. See, the email that you sent me. It is a response to an email that says "you purchased lay theme for 0.00$".

                If you got lay theme when it was free you didn't receive a key. In this case you may use lay theme without a key, it will still work.

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                • AdeleA Offline
                  AdeleA Offline
                  Adele
                  wrote on last edited by
                  #8

                  Hey Daniel,
                  Have you found out if your image uploading problem is linked to your webspace? Because mine is not full but when I click on "Add Image" and "Edit" nothing happens anymore and no error message.
                  All the others (Add Video, Text, Project, More) are working perfect.

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                  • arminunruhA Offline
                    arminunruhA Offline
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #9

                    Hey Adele!

                    Sounds like it could be a bug. Could I please take a look in your admin panel? You can send your admin login data to armin.unruh@gmail.com with a link to this topic please.

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                    • AdeleA Offline
                      AdeleA Offline
                      Adele
                      wrote on last edited by
                      #10

                      Hi Armin
                      Indeed just back to say that i fixed the bug that was I think linked to malwares. I can upload images and edit again :) Thank you for your time!

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                      • R Offline
                        R Offline
                        RC
                        wrote on last edited by
                        #11

                        Hi Armin,

                        I just bought a lay theme license one hour ago. I am also using the OVH hoster ( like adele) and get an error when trying to activate through the license key.
                        Is there already any solution ? What is actually changing when when I am activating the license key? Can I start working on the webpage or am I missing some options; when not activating?

                        Cheers
                        RC

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                        • arminunruhA Offline
                          arminunruhA Offline
                          arminunruh
                          Global Moderator
                          wrote on last edited by
                          #12

                          Hey RC!
                          There is no fix yet. Gonna try and fix it soon. Basically if you activate your theme, it makes the "unregistered version, please activate" message go away. :) Other than that everything is working also without activating the key.

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                          • R Offline
                            R Offline
                            RC
                            wrote on last edited by RC
                            #13

                            Thanks for your fast answer !

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                            I also code custom websites or custom Lay features.
                            💿 Email me here: 💿
                            info@laytheme.com

                            Before you post:
                            1. When using a WordPress Cache plugin, disable it or clear your cache.
                            2. Update Lay Theme and all Lay Theme Addons
                            3. Disable all Plugins
                            4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                            This often solves issues you might run into

                            When you post:
                            1. Post a link to where the problem is
                            2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                            3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                            Online Users
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                            Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
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