Navigation in carousels not working on phone after videos

[ltkock]

Hi,
We just discovered a bug in our custom phone layout: Whenever there's a video in the carousel, you can't move to the next or previous element, the navigation is stuck on the video. We haven't had this issue before, when we've used carousel videos in the phone layout. Any ideas how to fix it?
The website is www.officehours.dk and we have viewed it on an iPhone in Chrome and Safari.
Best regards,
Louise and Mai

[mariusjopen]

Dear @ltkock
Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?
Is Wordpress and LayTheme up to date?
Many wishes!
Marius

[ltkock]

Hi Marius,
We don't have any custom JS code and the issue is still there even if we deactivate our plugins. Both Wordpress and LayTheme are updated. Is there a bug in the carousel add-on for custom phone layouts maybe? Or how do you think we can fix it?
Best regards,
Louise

[ltkock]

Hi again,
Any update on this issue? We have now removed the videos from the carousels in the phone layout, because the navigation is still not working...
Best regards,
Louise and Mai

[Richard]

Dear @ltkock

Sorry for the delay
I will Forward this to Armin for a closer look

Sincerely
Richard

[ltkock]

Thank you for the reply!
We put a video back in one of the carousels, so you can see the issue.
Best regards

[arminunruh]

oh, this should have been fixed a while ago, sorry for the late replies.
i'm looking into this now and will release an update later today

[arminunruh]

ok i released the update. please update your carousel addon and let me know if it works now!

[ltkock]

We updated the addon and now it works again! Thank you so much :)