Navigation in carousels not working on phone after videos
-
Hi,
We just discovered a bug in our custom phone layout: Whenever there's a video in the carousel, you can't move to the next or previous element, the navigation is stuck on the video. We haven't had this issue before, when we've used carousel videos in the phone layout. Any ideas how to fix it?
The website is www.officehours.dk and we have viewed it on an iPhone in Chrome and Safari.
Best regards,
Louise and Mai -
Dear @ltkock
Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?
Is Wordpress and LayTheme up to date?
Many wishes!
Marius -
Hi Marius,
We don't have any custom JS code and the issue is still there even if we deactivate our plugins. Both Wordpress and LayTheme are updated. Is there a bug in the carousel add-on for custom phone layouts maybe? Or how do you think we can fix it?
Best regards,
Louise -
oh, this should have been fixed a while ago, sorry for the late replies.
i'm looking into this now and will release an update later today -
ok i released the update. please update your carousel addon and let me know if it works now!
I also code custom websites or custom Lay features.
šæ Email me here: šæ
info@laytheme.com
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options ā Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it