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    Fullscreen slider and carousel for desktop

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    • D
      DLB last edited by

      Hi @arminunruh / @mariusjopen

      I have a category on my site which uses both the carousel and fullscreen slider plugins together. However, since the last updates they are not compatible on desktops. The fullscreen slider seems to split the screen in half so you have one carousel at the top and one below, with no images showing too.

      I disabled the fullscreen slider for this category and the carousel seems to work fine. It's just not working when both plugins are used together.

      I have other pages that use the fullscreen slider (without the carousel) and they still work fine.

      Also on the mobile site, HTML5 videos which appear in both the carousel / fullscreen slider together do not appear to be autoplaying anymore. However, the fullscreen slider is now displaying correctly now for iOS Safari – actually at ‘fullscreen’.

      Here's a link for reference: https://deslloydbehari.co.uk/repository/

      I assuming this is a bug?

      Thx,
      D

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      • mariusjopen
        mariusjopen Global Moderator last edited by

        Dear @Des
        I cannot see any images.
        Best!
        Marius

        www.mariusjopen.world

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        • D
          DLB last edited by DLB

          @mariusjopen

          Yes, I know no images are showing – that is part of the problem! It looks like the carousel and fullscreen slider are not working properly together. When I disable the fullscreen slider the images in the carousel appear, but not when both plugins are enabled.

          Please see my original post again. Thanks!

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          • mariusjopen
            mariusjopen Global Moderator last edited by

            Dear @Des
            Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?
            Is Wordpress and LayTheme up to date?
            Many wishes!
            Marius

            www.mariusjopen.world

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            • D
              DLB last edited by

              Hi @mariusjopen

              WordPress and LayTheme are up to date with the latest versions.

              I have disabled the third party plugins and removed any custom JS code temporarily to check, however, the same problem still occurs!

              This problem happened when updated the fullscreen slider plugin from a couple of weeks ago, I have since updated to the latest version of the plugin, and still the same issues occur.

              Perhaps @arminunruh can take a look at this, as I really think this looks like a bug.

              The url is in my original post above.

              Thanks.

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              • D
                DLB last edited by

                Hey @mariusjopen / @arminunruh

                Any thoughts on this?

                It's been nearly two weeks since my original post! The problem still exists, I think it could be a bug, my site has not been working properly since, so would this to be looked into please.

                Thanks,

                D

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                • mariusjopen
                  mariusjopen Global Moderator last edited by

                  Dear @Des
                  I see that google tag manger is active. Maybe this is a problem?
                  I will also ask Armin!

                  Best!

                  Marius

                  www.mariusjopen.world

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                  • D
                    DLB last edited by

                    Hi @mariusjopen / @arminunruh

                    The latest LayTheme update (version 3.37) fixed the issue for 100vh browser height carousels not displaying in a fullscreen slider – thank you!

                    Something else I’ve noticed with the carousel , when you have a HTML5 video as the first slide it does not display after you have looped back to it again after viewing the rest of the slides.

                    HTML5 videos display and play fine when you arrive at carousel first time round, it’s just when you loop back to it again it disappears for some reason – quite strange! This only applies to the first slide, other slides which are HTML5 videos appear and play fine once you loop back to them again after viewing them first time round.

                    The issue happens on macOS and iOS, across Chrome, Safari and Firefox.

                    Could this be looked into, please. Again, I think this could be a bug.

                    Again, here is the link for reference: https://deslloydbehari.co.uk/repository/

                    Thanks, D

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                    • Richard
                      Richard Global Moderator last edited by

                      Hi @Des

                      Thank you for digging into this and adding to the community

                      The Video is there playing, just when it comes back a second time it does not receive the class "Loaded" which changes it's opacity from 0 to 1, making it visible.

                      Screen Shot 2020-07-14 at 3.38.16 PM.png

                      Screen Shot 2020-07-14 at 3.39.03 PM.png

                      I will take a deeper look into why this is happening and try to keep you updated

                      All the best
                      Rich

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                      • arminunruh
                        arminunruh Global Moderator last edited by arminunruh

                        Ok I'm looking into this now

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                        • arminunruh
                          arminunruh Global Moderator last edited by

                          if u update the carousel addon, this should be fixed now

                          1 Reply Last reply Reply Quote 0
                          • D
                            DLB last edited by

                            @Richard-Keith / @arminunruh Works fine now – thank you!

                            1 Reply Last reply Reply Quote 0
                            • Richard
                              Richard Global Moderator last edited by

                              @Des

                              Awesome!

                              Good luck and have a great day
                              Rich

                              1 Reply Last reply Reply Quote 0
                              • First post
                                Last post

                              Try this to fix issues before you post:

                              Use the Search Feature. Maybe there is already a solution to your issue.

                              1. Update Lay Theme and all Lay Theme Addons
                              2. Disable all Plugins
                              3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                              4. Now see if your problem solved itself
                              5. Go here, see if your problem is listed here:
                              Troubleshooting

                              When you post:
                              1. Post a link to where the problem is
                              2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                              Thanks!

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