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  3. Element Grid & Thumbail Grid in a single column

Element Grid & Thumbail Grid in a single column

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  • L Offline
    L Offline
    luziaconzeta
    wrote on last edited by
    #1

    Hi, the element grid elements seem to be showing in a single column... :( The same with Thumbail Grid...
    Can anyone help me please?

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    0
    • L Offline
      L Offline
      luziaconzeta
      wrote on last edited by
      #2

      link: http://www.cristinapardina.com/blog

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      0
      • RichardR Offline
        RichardR Offline
        Richard
        Global Moderator
        wrote on last edited by
        #3

        Dear @luziaconzeta

        Best is if you write me a Private Message and include your username, password to your Wordpress Admin panel and a link to this conversation.

        I apologise for the late reply and thank you for your patience
        best wishes
        Richard

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        • A Offline
          A Offline
          angelalid
          wrote on last edited by
          #4

          I am suddenly having the same thing with making new element grids. the ones I had a few days ago are okay, but the new ones just go in one column, and i can't seem to find any error.

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          • RichardR Offline
            RichardR Offline
            Richard
            Global Moderator
            wrote on last edited by
            #5

            Dear @luziaconzeta @angelalid

            As a first Debugging:

            Do have you any Third-party plugins installed, that when de-activated return the Gridder to functioning properly,

            Do you have any Custom CSS, HTML or JS code that when temporarily removed makes a change?

            Thirdly: Are Lay "Theme" and the Lay Theme Addons all up-to-date?

            If this is indeed a bug then i will forward it for inspection right away,

            Let me Know
            Thank you for using Lay Theme!

            Best wishes
            Richard

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            • L Offline
              L Offline
              luziaconzeta
              wrote on last edited by
              #6

              Hi @Richard-Keith I sent you mi password and my username to my Wordpress Admin. Please, check it. I have seen that it does not conflict with any plugin at the moment and everything is updated.

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              • RichardR Offline
                RichardR Offline
                Richard
                Global Moderator
                wrote on last edited by
                #7

                Dear @luziaconzeta

                Today looking through your blog page,
                i was also not able to find a way to create two columns, frustrating.

                I decided to re-create your problem on my own website to see and i am able to create a multi columned Element Grid:
                Screen Shot 2020-09-15 at 3.07.23 PM.png

                This leads me to wonder that it is not necessarily Lay Theme but possibly a way that your other third-party plugins interact with Lay Theme,

                We released an update recently that fixed this issue but you are fully up to date -

                Is it possible to temporarily de-activate your other plugins to see if this is the issue?

                Wish to help, let me know

                Best
                Richard

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                • W Offline
                  W Offline
                  wow123
                  wrote on last edited by
                  #8

                  Hi,
                  The same problem occured to me today, when first updating LayTheme and then changed the general size of the elemant grid. Then it showed the elements of the grid in one single column and not in a row. Same with mobile device.

                  Im using firefox browser.
                  Here comes a link to the page of my site where it occurs:
                  https://www.schroeder-andreas.com/pisciculi-pyrolysis-birken/
                  The first 12 images should be displayed in two rows of each six images.

                  I dont know if the problem occured because of the update or the change of the size.
                  Would be grateful about some advice for fixing it.

                  Thank you!
                  Andreas

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                  • RichardR Offline
                    RichardR Offline
                    Richard
                    Global Moderator
                    wrote on last edited by Richard
                    #9

                    Dear Andreas @wow123

                    You mentioned the use of Firefox and an update.
                    If im not mistaken, your issue is related to a bug right now that many others have voiced, i hope so.

                    To be sure if you could:

                    • Wordpress, Lay Theme & Laytheme's Addons are all up to date?

                    • Any Custom CSS or JS that may interfere is temporarily removed.

                    • And third-party plugins de-activated to see if this resolves the issue.

                    I will keep you updated for when the Bug is fixed and i hope this remedies your issue, sorry about any inconvenience this may have caused you as well.

                    Let me know if you have any further questions and i will do my best to answer :)

                    Sincerely
                    Richard

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                    • U Offline
                      U Offline
                      uwea
                      wrote on last edited by
                      #10

                      Hi,
                      I have the same problems with the Element Grid & Thumbail Grid in my demo-version for a clients website! A deactived the Plugins and the child-theme - no changes. Wordpress, Theme + Plugins are the latest version. The error is only seen in the latest version of Firefox (83.0). I don't know if it has something to do with that error, but the Firefox Developer Console show many Errors + Warnings:

                      Source-Map-Fehler: Error: request failed with status 404
                      Ressourcen-Adresse: https://xxx.xxx.de/wp-content/themes/lay/frontend/assets/vendor/backbone.radio.js?ver=1.7.0
                      Source-Map-Adresse: backbone.radio.min.js.map

                      9 cross-site-cookie warnings

                      1 error:
                      Uncaught DOMException: An invalid or illegal string was specified frontend.app.min.js:1
                      <anonym> https://xxx.xxx.de/wp-content/themes/lay/frontend/assets/js/frontend.app.min.js?ver=1.7.0:1
                      n https://xxx.xxx.de/wp-content/themes/lay/frontend/assets/js/frontend.app.min.js?ver=1.7.0:1
                      <anonym> https://xxx.xxx.de/wp-content/themes/lay/frontend/assets/js/frontend.app.min.js?ver=1.7.0:1
                      n https://xxx.xxx.de/wp-content/themes/lay/frontend/assets/js/frontend.app.min.js?ver=1.7.0:1
                      <anonym> https://xxx.xxx.de/wp-content/themes/lay/frontend/assets/js/frontend.app.min.js?ver=1.7.0:1
                      <anonym> https://xxx.xxx.de/wp-content/themes/lay/frontend/assets/js/frontend.app.min.js?ver=1.7.0:1

                      Best regards
                      Uwe

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                      • RichardR Offline
                        RichardR Offline
                        Richard
                        Global Moderator
                        wrote on last edited by Richard
                        #11

                        Dear @uwea

                        A New update of Lay Theme has been released that addresses the Firefox bugs

                        Please update and let me know how you go :)

                        Best wishes and have a lovely day, thanks for using Lay Theme Uwe

                        Richard

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                        • U Offline
                          U Offline
                          uwea
                          wrote on last edited by
                          #12

                          Yes! The grid-problem is solved! And also the javascript-errors! Great!

                          Best regards
                          Uwe

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                          • RichardR Offline
                            RichardR Offline
                            Richard
                            Global Moderator
                            wrote on last edited by
                            #13

                            Awesome to hear Uwe @uwea

                            Best wishes

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                            • T Offline
                              T Offline
                              TimBre
                              wrote on last edited by TimBre
                              #14
                              This post is deleted!
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                              I also code custom websites or custom Lay features.
                              šŸ’æ Email me here: šŸ’æ
                              info@laytheme.com

                              Before you post:
                              1. When using a WordPress Cache plugin, disable it or clear your cache.
                              2. Update Lay Theme and all Lay Theme Addons
                              3. Disable all Plugins
                              4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                              This often solves issues you might run into

                              When you post:
                              1. Post a link to where the problem is
                              2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                              3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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