Can't click on thumbnails to see the project
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Very much enjoy the lay theme.
But somehow discovered a problem that can't click on thumbnails to see the project.It happens on desktop browsers in:
Safari
Chrome
Opera
It used to work fine in firefox but now only works through right click "open page in new tab"On mobile:
in Opera browser thumbnails don't react on clicking,
a project can be accessed through "open page in new tab"-> renewing the page till its loaded.in Safari browser thumbnails don't react on clicking,
through "open page in new tab"-> sometimes loads no content with error "cannot decode raw data"Thanks a lot in advance for your help!:smiley:
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hello mary-raphael!
Hmm I'm sure this is a rare bug that has to do with the project arrows feature. I would like to debug this, but I would need to access your wordpress admin panel to see exactly whats going on.Could you please send me your wordpress admin panel login data to armin.unruh@gmail.com ? Please provide a link to this topic. Thank you!
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Thanks a lot for looking into this, Armin! I sent the login details!
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Hello, I´m having the same problem, should i send my login data as well?
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hey can you post your website link?
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Hi, I am also having this issue. www.saskiawilson.com
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Hi Serge!
I just checked your Custom CSS code and noticed that you are putting a box on top of the image. This box gets displayed on hover at the desktop version.
Hover is not possible on smartphones and you should try do deactivate it for the phone version.
Can you try this and let me know if the problem remains?
All the best!
Marius
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Hey folks
I've similar problems whit my page. i see the thumbnails and can also click on them but in the project is then only the text without images in it. It happens only on desktop browser from Microsoft (Edge and Explorer), with all the others it works well.Thank you, you guys are great!
I don't answer or check forum DMs, please just post on the forum.
Try this to fix issues before you post:
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. Now see if your problem solved itself
5. Go here, see if your problem is listed here:
Troubleshooting
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it