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  3. Can't click on thumbnails to see the project

Can't click on thumbnails to see the project

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  • M Offline
    M Offline
    mary-raphael
    wrote on last edited by
    #1

    Very much enjoy the lay theme.
    But somehow discovered a problem that can't click on thumbnails to see the project.

    It happens on desktop browsers in:
    Safari
    Chrome
    Opera
    It used to work fine in firefox but now only works through right click "open page in new tab"

    On mobile:
    in Opera browser thumbnails don't react on clicking,
    a project can be accessed through "open page in new tab"-> renewing the page till its loaded.

    in Safari browser thumbnails don't react on clicking,
    through "open page in new tab"-> sometimes loads no content with error "cannot decode raw data"

    Thanks a lot in advance for your help!:smiley:

    http://www.mary-universe.com/graphic/

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      hello mary-raphael!
      Hmm I'm sure this is a rare bug that has to do with the project arrows feature. I would like to debug this, but I would need to access your wordpress admin panel to see exactly whats going on.

      Could you please send me your wordpress admin panel login data to armin.unruh@gmail.com ? Please provide a link to this topic. Thank you!

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      • M Offline
        M Offline
        mary-raphael
        wrote on last edited by
        #3

        Thanks a lot for looking into this, Armin! I sent the login details!

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        • O Offline
          O Offline
          olgabm
          wrote on last edited by
          #4

          Hello, I´m having the same problem, should i send my login data as well?

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          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by
            #5

            hey can you post your website link?

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            • S Offline
              S Offline
              Serge
              wrote on last edited by
              #6

              Hi, I am also having this issue. www.saskiawilson.com

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              • mariusjopenM Offline
                mariusjopenM Offline
                mariusjopen
                Global Moderator
                wrote on last edited by
                #7

                Hi Serge!

                I just checked your Custom CSS code and noticed that you are putting a box on top of the image. This box gets displayed on hover at the desktop version.

                Hover is not possible on smartphones and you should try do deactivate it for the phone version.

                Can you try this and let me know if the problem remains?

                All the best!

                Marius

                www.mariusjopen.world

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                • P Offline
                  P Offline
                  PS
                  wrote on last edited by
                  #8

                  Hey folks
                  I've similar problems whit my page. i see the thumbnails and can also click on them but in the project is then only the text without images in it. It happens only on desktop browser from Microsoft (Edge and Explorer), with all the others it works well.

                  Thank you, you guys are great!

                  http://www.maurusfrei.ch

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                  I also code custom websites or custom Lay features.
                  💿 Email me here: 💿
                  info@laytheme.com

                  Before you post:
                  1. When using a WordPress Cache plugin, disable it or clear your cache.
                  2. Update Lay Theme and all Lay Theme Addons
                  3. Disable all Plugins
                  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                  This often solves issues you might run into

                  When you post:
                  1. Post a link to where the problem is
                  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                  Online Users
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                  alasdair17
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