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    All pictures are gone

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    • doorofperception
      doorofperception last edited by

      Hello Layers,

      I hope somebody can help me.
      The website of a customer is shattered all of a sudden:
 www.practice.de

      It happened without me doing anything. I haven't logged in to the site for about a week.

      All images across the site are not displayed anymore.
      Everything looks normal in the backend. The Menu is still visible.
      On mobile also all the text is gone. I only see the title bar but also the menu doesn't show.

      WHAT COULD THAT BE?
      I would greatly appreciate any hints, since I'm absolutely clueless where to start even.

      Thanks so much.
      BEN

      1 Reply Last reply Reply Quote 0
      • Richard
        Richard Global Moderator last edited by

        Dear @doorofperception

        I assume that the problem is gone as i can view the website?
        Let me know if i am wrong :)

        Thank you for using Lay Theme

        Sincerely
        Richard

        1 Reply Last reply Reply Quote 0
        • First post
          Last post

        Try this to fix issues before you post:

        Use the Search Feature. Maybe there is already a solution to your issue.

        1. Update Lay Theme and all Lay Theme Addons
        2. Disable all Plugins
        3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
        4. Now see if your problem solved itself
        5. Go here, see if your problem is listed here:
        Troubleshooting

        When you post:
        1. Post a link to where the problem is
        2. If the problem is difficult to explain, post screenshots / link to a video to explain it

        Thanks!

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