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  3. Page fault when using image hover add on

Page fault when using image hover add on

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  • O Offline
    O Offline
    ollyb
    wrote on last edited by
    #1

    Hi,

    Firstly thanks for an amazing theme and especially the new image hover add on, it looks brilliant.
    Unfortunately im having trouble using it. All seems to be set up correctly and no difficulties there, but when I try to view the page it comes up blank, including missing menus.
    My site is here www.ollyburn.com
    test page with image hover www.ollyburn.com/index
    Any pointers would be much appreciated.
    Many thanks,
    Olly

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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear @ollyb

      Being such a new Addon there are still bugs to work out and things that were unforseen.

      We are busy working while we continue to understand more about the problems.

      I thank you for your patience with this and will forward your thread into our bug report.

      As always your support is appreciated and for using Lay Theme :)

      Sincerely
      Richard

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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #3

        can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #4

          hey man

          in the text above it says

          "The website does not show correctly on the frontend? Please clear your cache of your cache plugin, disable all plugins and remove all custom CSS and JS and see if the problem persists. If your host does caching also clear your WordPress website's cache."

          Some plugin you had activated caused some errors…
          I disabled all of your plugins and now it works. Please read the text and follow the instructions cause often times that solves many issues, and then u don't need to wait for us to try and fix things

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          I also code custom websites or custom Lay features.
          💿 Email me here: 💿
          info@laytheme.com

          Before you post:
          1. When using a WordPress Cache plugin, disable it or clear your cache.
          2. Update Lay Theme and all Lay Theme Addons
          3. Disable all Plugins
          4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

          This often solves issues you might run into

          When you post:
          1. Post a link to where the problem is
          2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
          3. If the problem is difficult to explain, post screenshots / link to a video to explain it
          Online Users
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