Skip to content
  • Recent
  • Tags
  • Popular
  • Users
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse

Lay Theme Forum

  1. Home
  2. Bug Reports
  3. Consent Tool "Borlabs Cookie" causing errors with Laytheme

Consent Tool "Borlabs Cookie" causing errors with Laytheme

Scheduled Pinned Locked Moved Bug Reports
6 Posts 3 Posters 266 Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • T Offline
    T Offline
    timg
    wrote on last edited by
    #1

    Dear Laytheme Support!

    Just trying to finally implement a Consent Tool into my website and unfortunately I'm facing some trouble – hope you can help ...
    After long research I found a Plugin, which covers all the difficulties concerning GDPR-regulations. I bought a license for Borlabs Cookie 2.2. After installing and setting up everything, I noticed that all the buttons which operate the Pop-Up would not work at all. This way the visitor cannot enter my website at all ...

    Bildschirmfoto 2020-08-07 um 16.49.25 (2).png
    (Screenshot of the Borlabs Cookie Banner)

    First I contacted the Borlabs support, but after testing they just send my this:
    "Die Ursache ist verkorkstes JavaScript vom Theme. In anderen Themes gibt es eine Option die AJAX Transition zu deaktivieren, das geht hier wohl leider nicht. Beim Klick auf einen Link wertet das JavaScript vom Theme unseren Link nicht korrekt aus und wirft einen Fehler. Wir können hier nichts machen, die Entwickler des Themes sind verantwortlich, bitte wende dich mit einem Error Report an sie, damit sie ihr JavaScript korrigieren und das href-Attribut richtig auswerten."

    Also they send me the error report, which they are getting: https://pastebin.com/GtgGsjAc

    Is there any way to solve this?
    Thanks in advance!

    Best, Tim

    1 Reply Last reply
    0
    • T Offline
      T Offline
      timg
      wrote on last edited by
      #2

      Hey @arminunruh and @Richard-Keith,

      have you had a chance to look into this?
      I'm a bit stuck with this right now and I would like to fix the issue of me not having a Consent Tool at all ...

      I hope this message finds you well!

      Thanks,
      Tim

      1 Reply Last reply
      0
      • RichardR Offline
        RichardR Offline
        Richard
        Global Moderator
        wrote on last edited by
        #3

        Dear @timg

        Yes
        Best is if you write a Private Message to @arminunruh including your username & password to your Wordpress Admin panel and a link to this conversation.

        I will Forward this to him as well!

        Thank you
        Sincerely

        Richard

        1 Reply Last reply
        0
        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #4

          hey i'm releasing an update now that should fix this.
          no username and password needed for this.

          1 Reply Last reply
          0
          • T Offline
            T Offline
            timg
            wrote on last edited by
            #5

            Thanks so much @arminunruh and @Richard-Keith,
            the update fixed my problem ... everything is running smoothly now ;)

            Cheers,
            Tim

            1 Reply Last reply
            0
            • RichardR Offline
              RichardR Offline
              Richard
              Global Moderator
              wrote on last edited by
              #6

              Dear @timg

              Great to hear
              Thank you for your patience and for using Lay Theme!

              Best
              Richard

              1 Reply Last reply
              0
              Reply
              • Reply as topic
              Log in to reply
              • Oldest to Newest
              • Newest to Oldest
              • Most Votes


              I also code custom websites or custom Lay features.
              💿 Email me here: 💿
              info@laytheme.com

              Before you post:
              1. When using a WordPress Cache plugin, disable it or clear your cache.
              2. Update Lay Theme and all Lay Theme Addons
              3. Disable all Plugins
              4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

              This often solves issues you might run into

              When you post:
              1. Post a link to where the problem is
              2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
              3. If the problem is difficult to explain, post screenshots / link to a video to explain it
              Online Users
              A
              alasdair17
              Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
              laytheme.com
              • Login

              • Don't have an account? Register

              • Login or register to search.
              • First post
                Last post
              0
              • Recent
              • Tags
              • Popular
              • Users
              • Search