Projects Thumbnail page loads as blank white page

[laurensuyin]

Hello

I'm having trouble with the way that my Project Thumbnails page loads on mobile. https://laurendoughty.com/category/projects/

I can only manage to get the project thumbnails to load, if I press refresh on my phone... then titles and images slowly start showing up.

Does anyone have any ideas why it might be doing this? I have run the plugin called Smush on my site to reduce unneccesarily large image sizes and dims etc. But still having the same issue, only on mobile...

Thanks!

This is what the page looks like when I click 'Projects' via mobile menu from my front page - https://postimg.cc/23ZLs7j3

Then it loads relatively quickly once I've pressed refresh - https://postimg.cc/WhcqTqt8

Thanks

[Richard]

Dear @laurensuyin

:)
When i Load your page on my Phone i can see both the Thumbnails and the Titles,

Was it because of the Plugin or am i not seeing something?

Thank you for using Lay Theme!

Best Wishes

Richard

[laurensuyin]

@Richard-Keith Hello! Sorry - I didn't get a notification with your reply so have only just seen it!

This is strange... so it loads both thumbnails and titles straight away?

What happens for me is I click onto 'Projects' from the mobile menu.... and the screen just loads white. Doesn't load anything else. When I press refresh on the Projects page, they then all load up.

I had someone I know notify me that the same thing was happening for them...

Any ideas, maybe this is a plugin issue?

Thanks!
Lauren

[Richard]

Dear @laurensuyin

Thank you for getting back, apologies for a four day delay.

Regarding possible Plugin issue:

Have you tried de-activating any Third-party plugins to see if this isolates the issue?

Along with this, do you have any Custom CSS, HTML or JS Code added in "Lay Options" that may be causing interference - Removing it temporarily to see if this isolates the problem.

Additionally are both Lay Theme and the Lay Theme "Addons" updated so that they are in sync with one another?

This is a good first step when debugging, However if problems persist and you do feel it is indeed a Lay Theme bug and not any of the above,

Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
So that we can take a closer look and help you :)

Thank you so much for using Lay Theme

Sincerely
Richard