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Lay Theme Forum

  1. Home
  2. Installation Problems
  3. Can't update laytheme

Can't update laytheme

Scheduled Pinned Locked Moved Installation Problems
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  • V Offline
    V Offline
    viktorhor
    wrote on last edited by
    #6

    @arminunruh

    I already turned off the firewall, at my web host in my Cloudflare as well, refreshed the page a few times, moved to other pages, etc. Unfortunately, I still can't update.

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    • V Offline
      V Offline
      viktorhor
      wrote on last edited by
      #7

      @arminunruh

      I bought a few days ago the new image hover addon, installed it, and want to use it, but as I understand I can't with the older versions, right?

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      • V Offline
        V Offline
        viktorhor
        wrote on last edited by
        #8

        @arminunruh hey,

        my host told me that they can't turn off the firewall, it was a misunderstanding, I thought I switched it off. So, maybe you can send via a link the new lay version, or somehow solve this problem.

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #9

          sure, i'm sending it now!

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          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by
            #10

            also viktor your email contact@viktorhorvath.com does not work, i cannot send emails to that address

            i used your gmail address now

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            • V Offline
              V Offline
              viktorhor
              wrote on last edited by
              #11

              @arminunruh thank's, I've already installed, but I'm faced with another 2 bugs.

              1. the parallax on cover img is not working anymore
              2. the html 5 video doesn't load as well

              here is a link for example https://viktorhorvath.com/tabe-2

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              • V Offline
                V Offline
                viktorhor
                wrote on last edited by
                #12

                find another one:

                1. Scroll element transitions (is also doesn't work)
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                • V Offline
                  V Offline
                  viktorhor
                  wrote on last edited by
                  #13

                  I tried to publish a new project, but the publish button is inactive, so after the update seems like everything at the website is crushed.

                  Screenshot 2020-08-19 at 09.10.54.png

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                  • V Offline
                    V Offline
                    viktorhor
                    wrote on last edited by
                    #14

                    btw, a few times I turned off then turned on all the features (parallax, scroll animation etc.)

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                    • RichardR Offline
                      RichardR Offline
                      Richard
                      Global Moderator
                      wrote on last edited by
                      #15

                      Dear @viktorhor

                      Thank you for getting back to us and providing a visual reference,
                      I will forward this straight away.

                      Alongside this can you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                      Thank you for being awesome and for using Lay Theme.

                      Best
                      Richard

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                      • V Offline
                        V Offline
                        viktorhor
                        wrote on last edited by
                        #16

                        Dear @Richard-Keith,

                        Thank's for prompt reply!

                        I've already solved the problem, my site crushed down because the shortpixel and the wp-rocket plugins did something wrong.

                        All the Best

                        V.

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                        • RichardR Offline
                          RichardR Offline
                          Richard
                          Global Moderator
                          wrote on last edited by
                          #17

                          Dear @viktorhor

                          Awesome! :)

                          Thank you for following up and providing the conclusion.
                          Really helps with threads for others in the future

                          Great to have you with Lay Theme and for helping the Forum community

                          Best wishes
                          Richard

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                          • arminunruhA Offline
                            arminunruhA Offline
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #18

                            Hello @viktorhor I also tried sending u an email to ur email address contact@viktorhorvath.com
                            However, it says "There was a temporary problem delivering your message to contact@viktorhorvath.com. Gmail will retry for 47 more hours. You'll be notified if the delivery fails permanently."

                            Just a heads up for u

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                            • V Offline
                              V Offline
                              viktorhor
                              wrote on last edited by
                              #19
                              This post is deleted!
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                              I also code custom websites or custom Lay features.
                              šŸ’æ Email me here: šŸ’æ
                              info@laytheme.com

                              Before you post:
                              1. When using a WordPress Cache plugin, disable it or clear your cache.
                              2. Update Lay Theme and all Lay Theme Addons
                              3. Disable all Plugins
                              4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                              This often solves issues you might run into

                              When you post:
                              1. Post a link to where the problem is
                              2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                              3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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