Can't update laytheme

[viktorhor]

Hey there!

I can't update my Laytheme version.

Below the the screenshot, it's shows that, I can update.

When I click the "update here" button it's showing me this screen:

The other thing that's not the latest version of Laytheme 3.3.9.

How can I fix this?

Thanks!

[Richard]

Dear @viktorhor

Im just looking through some past threads where others had some issues updating.

Just as a first step is this of interest to you?

http://laythemeforum.com:4567/topic/3405/can-t-update-laytheme/4

http://laythemeforum.com:4567/topic/5558/update-bug-on-3-0-5-can-t-update/2?_=1597325218261

http://laythemeforum.com:4567/search?term=cannot update&in=posts&matchWords=all&sortBy=relevance&sortDirection=desc&showAs=posts

If not -
Best is if you write an email to info@laytheme.com and include a link to this conversation.

Best wishes
Richard

[viktorhor]

Dear @Richard-Keith

Thank's for help! I just send and e-mail!

Regards,
V.

[viktorhor]

Dear @Richard-Keith,

Did you received my e-mail, I sent one, about 2-3 days ago?

Thanks,

Viktor

[arminunruh]

hey please try to disable your webhost's firewall.

or probably: sometimes you need to click around in the dashboard more often and like go to some page, then go back to "dashboard" -> "updates" and do that a couple of times and then it shows up on "dashboard" -> "updates"

[viktorhor]

@arminunruh

I already turned off the firewall, at my web host in my Cloudflare as well, refreshed the page a few times, moved to other pages, etc. Unfortunately, I still can't update.

[viktorhor]

@arminunruh

I bought a few days ago the new image hover addon, installed it, and want to use it, but as I understand I can't with the older versions, right?

[viktorhor]

@arminunruh hey,

my host told me that they can't turn off the firewall, it was a misunderstanding, I thought I switched it off. So, maybe you can send via a link the new lay version, or somehow solve this problem.

[arminunruh]

sure, i'm sending it now!

[arminunruh]

also viktor your email contact@viktorhorvath.com does not work, i cannot send emails to that address

i used your gmail address now

[viktorhor]

@arminunruh thank's, I've already installed, but I'm faced with another 2 bugs.

1. the parallax on cover img is not working anymore
2. the html 5 video doesn't load as well

here is a link for example https://viktorhorvath.com/tabe-2

[viktorhor]

find another one:

3. Scroll element transitions (is also doesn't work)

[viktorhor]

I tried to publish a new project, but the publish button is inactive, so after the update seems like everything at the website is crushed.

[viktorhor]

btw, a few times I turned off then turned on all the features (parallax, scroll animation etc.)

[Richard]

Dear @viktorhor

Thank you for getting back to us and providing a visual reference,
I will forward this straight away.

Alongside this can you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

Thank you for being awesome and for using Lay Theme.

Best
Richard

[viktorhor]

Dear @Richard-Keith,

Thank's for prompt reply!

I've already solved the problem, my site crushed down because the shortpixel and the wp-rocket plugins did something wrong.

All the Best

V.

[Richard]

Dear @viktorhor

Awesome! :)

Thank you for following up and providing the conclusion.
Really helps with threads for others in the future

Great to have you with Lay Theme and for helping the Forum community

Best wishes
Richard

[arminunruh]

Hello @viktorhor I also tried sending u an email to ur email address contact@viktorhorvath.com
However, it says "There was a temporary problem delivering your message to contact@viktorhorvath.com. Gmail will retry for 47 more hours. You'll be notified if the delivery fails permanently."

Just a heads up for u

[viktorhor]

This post is deleted!