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Lay Theme Forum

  1. Home
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  3. Front Page Customizer doesn't work

Front Page Customizer doesn't work

Scheduled Pinned Locked Moved Bug Reports
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  • FWF Offline
    FWF Offline
    FW
    wrote on last edited by
    #2

    Any idea?
    Tried everything I found in your trouble shooting section…

    FWF 1 Reply Last reply
    0
    • FWF FW

      Any idea?
      Tried everything I found in your trouble shooting section…

      FWF Offline
      FWF Offline
      FW
      wrote on last edited by
      #3

      The customizer shows the Intro and front page feature.
      Once I click on a link on the website, the front page and Intro feature will disappear.

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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #4

        can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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        • FWF Offline
          FWF Offline
          FW
          wrote on last edited by
          #5

          yes! its on the way. many thanks in advance

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          • FWF Offline
            FWF Offline
            FW
            wrote on last edited by
            #6

            Do you have any news why I can't set the front page and did you receive my email
            with website address, /wp-admin/ username and password ?
            Looking forward.

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            • RichardR Offline
              RichardR Offline
              Richard
              Global Moderator
              wrote on last edited by
              #7

              Dear @FW

              Please send it again just to be sure!
              And i will let Armin know.

              Best
              Richard

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              • FWF Offline
                FWF Offline
                FW
                wrote on last edited by FW
                #8

                thank you so much.
                i jut sent the mail again!
                looking forward to the fix :-)

                best
                felix

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                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #9

                  hey this was resolved right?
                  have a great day

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                  • L Offline
                    L Offline
                    leamarque
                    wrote on last edited by
                    #10

                    @FW said in Front Page Customizer doesn't work:

                    https://wernickedietzig.de

                    I have the same kind of problem - I've activated "Intro feature" in lay options but cant seem to have access to intro settings in the customizer - I've also tried everything on the troubleshooting section but nothing works..

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                    • RichardR Offline
                      RichardR Offline
                      Richard
                      Global Moderator
                      wrote on last edited by
                      #11

                      Dear @leamarque

                      I wanted to follow up, apologies for the delay,

                      Did you come to any solution to your problem?
                      Just to make sure:

                      • do you have any third party plugins installed that when de-activated solve the issue?

                      • do you have any Custom CSS or JS that when temporarily removed solves the issue?

                      • are both Lay Theme and Lay Theme's addons all up to date , as well as Wordpress?

                      If not, and still an issue
                      could please you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                      And a closer inspection will be possible :)

                      Thank you for using Lay Theme and have a wonderful day

                      Best
                      Richard

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                      • L Offline
                        L Offline
                        leamarque
                        wrote on last edited by
                        #12

                        @leamarque said in Front Page Customizer doesn't work:

                        ried everything on the troubleshooting section

                        Hi Richard,

                        Will do, thank you! :)

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                        I also code custom websites or custom Lay features.
                        💿 Email me here: 💿
                        info@laytheme.com

                        Before you post:
                        1. When using a WordPress Cache plugin, disable it or clear your cache.
                        2. Update Lay Theme and all Lay Theme Addons
                        3. Disable all Plugins
                        4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                        This often solves issues you might run into

                        When you post:
                        1. Post a link to where the problem is
                        2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                        3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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