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    Overflow-y not hidden on captions-wrap

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    • S
      samuel.t last edited by

      The captions have a small overflow which activates the scrollbar:

      b4a002ee-07f0-4260-99c3-9c49fb3d1aaa-image.png
      (Source: http://www.clarafanlo.com/activation, since my page is already fixed with custom CSS.)

      In my case, problem was solvable by adding custom CSS:

      .lay-carousel-sink .captions-wrap p {
      overflow-y: hidden;
      }
      

      Alternatively, I could increase the height by 1px, but that's less preferable, at least for me.

      I believe this is a theme bug, since I'm not the only one with the problem (eg. http://laythemeforum.com:4567/user/scotty2hotty).

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      • Richard
        Richard Global Moderator last edited by

        Dear @samuel-t

        Thank you for the concise thread and for the images used, this helps a lot,
        Makes it more user friendly for others in the future.

        I will forward this right away.

        Additionally to speed up the process, if it is indeed a bug and not external interference from plugins or custom code:

        Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

        All the best & thank you for being a Lay Theme'r!

        Richard

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        • S
          samuel.t last edited by

          I unfortunately cannot provide a login since this is page from a customer and we don't have a testing environment setup. But I can provide any information or debug info you need. Currently, following plugins are installed:

          • BackWPup
          • Coming Soon Page, Under Construction & Maintenance Mode by SeedProd
          • InfiniteWP - Client
          • Lay Theme Carousel
          • LiteSpeed Cache
          • Simple Custom CSS
          • WP-Matomo

          None of them should cause the problem described above (also, the overflow wasn't there in past but was introduced with a recent theme update. The plugins are installed long time ago, no issues).

          Only custom CSS snippet added is the fix mentioned here in the thread.

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          • arminunruh
            arminunruh Global Moderator last edited by arminunruh

            @Richard-Keith said in Overflow-y not hidden on captions-wrap:

            Additionally to speed up the process, if it is indeed a bug and not external interference from plugins or custom code:
            Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

            not needed here,
            thanks for the heads up!
            i'm releasing an update now

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            • S
              samuel.t last edited by

              Great - I'll wait for the update and confirm once the problem is resolved.

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              • S
                samuel.t last edited by

                Yep, fix works - thank you. Bug can be closed.

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                • Richard
                  Richard Global Moderator last edited by Richard

                  Dear @samuel-t

                  Thank you indeed for following up, this is very kind & helps promote the forum :)

                  Have a wonderful day
                  Best
                  Richard

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                  • L
                    lilievongruen @Richard last edited by

                    Dear @Richard-Keith
                    I am experiencing the same issue. Everything is up to date but the scrollbar gets still activated:

                    Bildschirmfoto 2020-09-02 um 23.43.04.png

                    Source: https://mona.productions/

                    Installed/Activated plugins:
                    Google Analytics for WordPress by MonsterInsights
                    Really Simple SSL
                    Simple Post Notes

                    Could you have a look at it again? Thank you!

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                    • S
                      samuel.t last edited by

                      Are you're sure you're running the latest theme? When looking at your page, the fix with "overflow-y: hidden" is not there. When adding it manually through the developers console, the page looks fine.

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                      • L
                        lilievongruen @samuel.t last edited by

                        Hi @samuel-t, there is no update available and I am running lay theme 3.4.5.

                        Bildschirmfoto 2020-09-03 um 00.07.30.png

                        I uninstalled the plugin Simple Post Notes…no change so far.

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                        • S
                          samuel.t last edited by

                          @arminunruh : looks like another class selection is needed:

                          .lay-carousel-sink .single-caption {
                          overflow-y: hidden;
                          }
                          

                          .single-caption instead of .captions-wrap

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                          • L
                            lilievongruen @samuel.t last edited by

                            Thank you @samuel-t, it works on Firefox. Safari is still showing the scrollbar.

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                            • Richard
                              Richard Global Moderator last edited by

                              Dear @samuel-t

                              Thanks for following up again and providing interest in this,
                              I will forward this for further inspection

                              @lilievongruen
                              As a 'Must ask" part of debugging, do you have:

                              • any third party plugins that when de-activated change the issue?
                              • any Custom CSS, HTML or JS/jQuery code that when temporarily removed changes the issue?
                              • ( as mentioned before :) , Both the Theme and the Theme's Addon's are all up to date.

                              Let me know and come to a solution,
                              Until then @lilievongruen thank you for using Lay Theme and your patience

                              Best wishes and a nice weekend

                              Sincerely
                              Richard

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                              • L
                                lilievongruen @Richard last edited by

                                Dear @Richard-Keith,

                                as you suggested, I did temporarily deactivate third party plugins and removed all custom css. The scrollbar was still showing up in Safari.

                                Third party plugins are:
                                Google Analytics for WordPress by MonsterInsights
                                Really Simple SSL

                                Thank you for further inspection!

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                                • Richard
                                  Richard Global Moderator last edited by Richard

                                  Dear @lilievongruen

                                  I am inspecting your website and do not see the Scroll bars that have been an issue,
                                  Did you update & the problem is solved?

                                  Screen Shot 2020-09-08 at 2.12.18 PM.png

                                  Would love to know the end result if you are able :)

                                  Also any additional question's that may still be causing you issue.

                                  Best Wishes
                                  Richard

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                                  • S
                                    samuel.t last edited by

                                    .single-caption now has an attribute "overflow-y: hidden". Not sure if this has been inserted with some custom CSS or is from a theme update.

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                                    • L
                                      lilievongruen @Richard last edited by

                                      Dear @Richard-Keith and @samuel-t
                                      the issue is still appearing in Safari, but not in all screen sizes, so when I changed the size of the browser window I got different results.

                                      Bildschirmfoto 2020-09-08 um 14.38.29.png

                                      Thank you, best, Susann

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                                      • L
                                        lilievongruen @samuel.t last edited by

                                        Dear @samuel-t the attribute "overflow-y: hidden" has been added by custom css. Theme is up to date.

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                                        • Richard
                                          Richard Global Moderator last edited by Richard

                                          Dear @lilievongruen

                                          Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                                          At this point it is the best way forwards.

                                          Sincerely
                                          Richard

                                          L 1 Reply Last reply Reply Quote 0
                                          • L
                                            lilievongruen @Richard last edited by

                                            Dear @Richard-Keith, I just send you an email…thank you!

                                            1 Reply Last reply Reply Quote 0
                                            • First post
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                                            Try this to fix issues before you post:

                                            Use the Search Feature. Maybe there is already a solution to your issue.

                                            1. Update Lay Theme and all Lay Theme Addons
                                            2. Disable all Plugins
                                            3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                                            4. Now see if your problem solved itself
                                            5. Go here, see if your problem is listed here:
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                                            2. If the problem is difficult to explain, post screenshots / link to a video to explain it

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