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  3. Overflow-y not hidden on captions-wrap

Overflow-y not hidden on captions-wrap

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  • S Offline
    S Offline
    samuel.t
    wrote on last edited by
    #3

    I unfortunately cannot provide a login since this is page from a customer and we don't have a testing environment setup. But I can provide any information or debug info you need. Currently, following plugins are installed:

    • BackWPup
    • Coming Soon Page, Under Construction & Maintenance Mode by SeedProd
    • InfiniteWP - Client
    • Lay Theme Carousel
    • LiteSpeed Cache
    • Simple Custom CSS
    • WP-Matomo

    None of them should cause the problem described above (also, the overflow wasn't there in past but was introduced with a recent theme update. The plugins are installed long time ago, no issues).

    Only custom CSS snippet added is the fix mentioned here in the thread.

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by arminunruh
      #4

      @Richard-Keith said in Overflow-y not hidden on captions-wrap:

      Additionally to speed up the process, if it is indeed a bug and not external interference from plugins or custom code:
      Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

      not needed here,
      thanks for the heads up!
      i'm releasing an update now

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      0
      • S Offline
        S Offline
        samuel.t
        wrote on last edited by
        #5

        Great - I'll wait for the update and confirm once the problem is resolved.

        1 Reply Last reply
        0
        • S Offline
          S Offline
          samuel.t
          wrote on last edited by
          #6

          Yep, fix works - thank you. Bug can be closed.

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          0
          • RichardR Offline
            RichardR Offline
            Richard
            Global Moderator
            wrote on last edited by Richard
            #7

            Dear @samuel-t

            Thank you indeed for following up, this is very kind & helps promote the forum :)

            Have a wonderful day
            Best
            Richard

            L 1 Reply Last reply
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            • RichardR Richard

              Dear @samuel-t

              Thank you indeed for following up, this is very kind & helps promote the forum :)

              Have a wonderful day
              Best
              Richard

              L Offline
              L Offline
              lilievongruen
              wrote on last edited by
              #8

              Dear @Richard-Keith
              I am experiencing the same issue. Everything is up to date but the scrollbar gets still activated:

              Bildschirmfoto 2020-09-02 um 23.43.04.png

              Source: https://mona.productions/

              Installed/Activated plugins:
              Google Analytics for WordPress by MonsterInsights
              Really Simple SSL
              Simple Post Notes

              Could you have a look at it again? Thank you!

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              • S Offline
                S Offline
                samuel.t
                wrote on last edited by
                #9

                Are you're sure you're running the latest theme? When looking at your page, the fix with "overflow-y: hidden" is not there. When adding it manually through the developers console, the page looks fine.

                L 1 Reply Last reply
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                • S samuel.t

                  Are you're sure you're running the latest theme? When looking at your page, the fix with "overflow-y: hidden" is not there. When adding it manually through the developers console, the page looks fine.

                  L Offline
                  L Offline
                  lilievongruen
                  wrote on last edited by
                  #10

                  Hi @samuel-t, there is no update available and I am running lay theme 3.4.5.

                  Bildschirmfoto 2020-09-03 um 00.07.30.png

                  I uninstalled the plugin Simple Post Notes…no change so far.

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                  • S Offline
                    S Offline
                    samuel.t
                    wrote on last edited by
                    #11

                    @arminunruh : looks like another class selection is needed:

                    .lay-carousel-sink .single-caption {
                    overflow-y: hidden;
                    }
                    

                    .single-caption instead of .captions-wrap

                    L 1 Reply Last reply
                    0
                    • S samuel.t

                      @arminunruh : looks like another class selection is needed:

                      .lay-carousel-sink .single-caption {
                      overflow-y: hidden;
                      }
                      

                      .single-caption instead of .captions-wrap

                      L Offline
                      L Offline
                      lilievongruen
                      wrote on last edited by
                      #12

                      Thank you @samuel-t, it works on Firefox. Safari is still showing the scrollbar.

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                      0
                      • RichardR Offline
                        RichardR Offline
                        Richard
                        Global Moderator
                        wrote on last edited by
                        #13

                        Dear @samuel-t

                        Thanks for following up again and providing interest in this,
                        I will forward this for further inspection

                        @lilievongruen
                        As a 'Must ask" part of debugging, do you have:

                        • any third party plugins that when de-activated change the issue?
                        • any Custom CSS, HTML or JS/jQuery code that when temporarily removed changes the issue?
                        • ( as mentioned before :) , Both the Theme and the Theme's Addon's are all up to date.

                        Let me know and come to a solution,
                        Until then @lilievongruen thank you for using Lay Theme and your patience

                        Best wishes and a nice weekend

                        Sincerely
                        Richard

                        L 1 Reply Last reply
                        0
                        • RichardR Richard

                          Dear @samuel-t

                          Thanks for following up again and providing interest in this,
                          I will forward this for further inspection

                          @lilievongruen
                          As a 'Must ask" part of debugging, do you have:

                          • any third party plugins that when de-activated change the issue?
                          • any Custom CSS, HTML or JS/jQuery code that when temporarily removed changes the issue?
                          • ( as mentioned before :) , Both the Theme and the Theme's Addon's are all up to date.

                          Let me know and come to a solution,
                          Until then @lilievongruen thank you for using Lay Theme and your patience

                          Best wishes and a nice weekend

                          Sincerely
                          Richard

                          L Offline
                          L Offline
                          lilievongruen
                          wrote on last edited by
                          #14

                          Dear @Richard-Keith,

                          as you suggested, I did temporarily deactivate third party plugins and removed all custom css. The scrollbar was still showing up in Safari.

                          Third party plugins are:
                          Google Analytics for WordPress by MonsterInsights
                          Really Simple SSL

                          Thank you for further inspection!

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                          0
                          • RichardR Offline
                            RichardR Offline
                            Richard
                            Global Moderator
                            wrote on last edited by Richard
                            #15

                            Dear @lilievongruen

                            I am inspecting your website and do not see the Scroll bars that have been an issue,
                            Did you update & the problem is solved?

                            Screen Shot 2020-09-08 at 2.12.18 PM.png

                            Would love to know the end result if you are able :)

                            Also any additional question's that may still be causing you issue.

                            Best Wishes
                            Richard

                            L 1 Reply Last reply
                            0
                            • S Offline
                              S Offline
                              samuel.t
                              wrote on last edited by
                              #16

                              .single-caption now has an attribute "overflow-y: hidden". Not sure if this has been inserted with some custom CSS or is from a theme update.

                              L 1 Reply Last reply
                              0
                              • RichardR Richard

                                Dear @lilievongruen

                                I am inspecting your website and do not see the Scroll bars that have been an issue,
                                Did you update & the problem is solved?

                                Screen Shot 2020-09-08 at 2.12.18 PM.png

                                Would love to know the end result if you are able :)

                                Also any additional question's that may still be causing you issue.

                                Best Wishes
                                Richard

                                L Offline
                                L Offline
                                lilievongruen
                                wrote on last edited by
                                #17

                                Dear @Richard-Keith and @samuel-t
                                the issue is still appearing in Safari, but not in all screen sizes, so when I changed the size of the browser window I got different results.

                                Bildschirmfoto 2020-09-08 um 14.38.29.png

                                Thank you, best, Susann

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                                0
                                • S samuel.t

                                  .single-caption now has an attribute "overflow-y: hidden". Not sure if this has been inserted with some custom CSS or is from a theme update.

                                  L Offline
                                  L Offline
                                  lilievongruen
                                  wrote on last edited by
                                  #18

                                  Dear @samuel-t the attribute "overflow-y: hidden" has been added by custom css. Theme is up to date.

                                  1 Reply Last reply
                                  0
                                  • RichardR Offline
                                    RichardR Offline
                                    Richard
                                    Global Moderator
                                    wrote on last edited by Richard
                                    #19

                                    Dear @lilievongruen

                                    Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                                    At this point it is the best way forwards.

                                    Sincerely
                                    Richard

                                    L 1 Reply Last reply
                                    0
                                    • RichardR Richard

                                      Dear @lilievongruen

                                      Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                                      At this point it is the best way forwards.

                                      Sincerely
                                      Richard

                                      L Offline
                                      L Offline
                                      lilievongruen
                                      wrote on last edited by
                                      #20

                                      Dear @Richard-Keith, I just send you an email…thank you!

                                      1 Reply Last reply
                                      0
                                      • arminunruhA Offline
                                        arminunruhA Offline
                                        arminunruh
                                        Global Moderator
                                        wrote on last edited by
                                        #21

                                        hey if you update the carousel addon now, this should be fixed!

                                        1 Reply Last reply
                                        0
                                        • L Offline
                                          L Offline
                                          lilievongruen
                                          wrote on last edited by
                                          #22

                                          Dear @Armin-Unruh & @Richard-Keith,
                                          it works now. Thank you!

                                          Best, Susann

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