Overflow-y not hidden on captions-wrap
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I unfortunately cannot provide a login since this is page from a customer and we don't have a testing environment setup. But I can provide any information or debug info you need. Currently, following plugins are installed:
- BackWPup
- Coming Soon Page, Under Construction & Maintenance Mode by SeedProd
- InfiniteWP - Client
- Lay Theme Carousel
- LiteSpeed Cache
- Simple Custom CSS
- WP-Matomo
None of them should cause the problem described above (also, the overflow wasn't there in past but was introduced with a recent theme update. The plugins are installed long time ago, no issues).
Only custom CSS snippet added is the fix mentioned here in the thread.
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@Richard-Keith said in Overflow-y not hidden on captions-wrap:
Additionally to speed up the process, if it is indeed a bug and not external interference from plugins or custom code:
Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?not needed here,
thanks for the heads up!
i'm releasing an update now -
Dear @Richard-Keith
I am experiencing the same issue. Everything is up to date but the scrollbar gets still activated:Source: https://mona.productions/
Installed/Activated plugins:
Google Analytics for WordPress by MonsterInsights
Really Simple SSL
Simple Post NotesCould you have a look at it again? Thank you!
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@arminunruh : looks like another class selection is needed:
.lay-carousel-sink .single-caption { overflow-y: hidden; }
.single-caption instead of .captions-wrap
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Dear @samuel-t
Thanks for following up again and providing interest in this,
I will forward this for further inspection@lilievongruen
As a 'Must ask" part of debugging, do you have:- any third party plugins that when de-activated change the issue?
- any Custom CSS, HTML or JS/jQuery code that when temporarily removed changes the issue?
- ( as mentioned before :) , Both the Theme and the Theme's Addon's are all up to date.
Let me know and come to a solution,
Until then @lilievongruen thank you for using Lay Theme and your patienceBest wishes and a nice weekend
Sincerely
Richard -
Dear @Richard-Keith,
as you suggested, I did temporarily deactivate third party plugins and removed all custom css. The scrollbar was still showing up in Safari.
Third party plugins are:
Google Analytics for WordPress by MonsterInsights
Really Simple SSLThank you for further inspection!
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Dear @lilievongruen
I am inspecting your website and do not see the Scroll bars that have been an issue,
Did you update & the problem is solved?Would love to know the end result if you are able :)
Also any additional question's that may still be causing you issue.
Best Wishes
Richard -
Dear @lilievongruen
Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
At this point it is the best way forwards.
Sincerely
Richard -
Dear @Richard-Keith, I just send you an email…thank you!
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hey if you update the carousel addon now, this should be fixed!
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Dear @Armin-Unruh & @Richard-Keith,
it works now. Thank you!Best, Susann
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it