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  3. Overflow-y not hidden on captions-wrap

Overflow-y not hidden on captions-wrap

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  • RichardR Offline
    RichardR Offline
    Richard
    Global Moderator
    wrote on last edited by Richard
    #7

    Dear @samuel-t

    Thank you indeed for following up, this is very kind & helps promote the forum :)

    Have a wonderful day
    Best
    Richard

    L 1 Reply Last reply
    0
    • RichardR Richard

      Dear @samuel-t

      Thank you indeed for following up, this is very kind & helps promote the forum :)

      Have a wonderful day
      Best
      Richard

      L Offline
      L Offline
      lilievongruen
      wrote on last edited by
      #8

      Dear @Richard-Keith
      I am experiencing the same issue. Everything is up to date but the scrollbar gets still activated:

      Bildschirmfoto 2020-09-02 um 23.43.04.png

      Source: https://mona.productions/

      Installed/Activated plugins:
      Google Analytics for WordPress by MonsterInsights
      Really Simple SSL
      Simple Post Notes

      Could you have a look at it again? Thank you!

      1 Reply Last reply
      0
      • S Offline
        S Offline
        samuel.t
        wrote on last edited by
        #9

        Are you're sure you're running the latest theme? When looking at your page, the fix with "overflow-y: hidden" is not there. When adding it manually through the developers console, the page looks fine.

        L 1 Reply Last reply
        0
        • S samuel.t

          Are you're sure you're running the latest theme? When looking at your page, the fix with "overflow-y: hidden" is not there. When adding it manually through the developers console, the page looks fine.

          L Offline
          L Offline
          lilievongruen
          wrote on last edited by
          #10

          Hi @samuel-t, there is no update available and I am running lay theme 3.4.5.

          Bildschirmfoto 2020-09-03 um 00.07.30.png

          I uninstalled the plugin Simple Post Notes…no change so far.

          1 Reply Last reply
          0
          • S Offline
            S Offline
            samuel.t
            wrote on last edited by
            #11

            @arminunruh : looks like another class selection is needed:

            .lay-carousel-sink .single-caption {
            overflow-y: hidden;
            }
            

            .single-caption instead of .captions-wrap

            L 1 Reply Last reply
            0
            • S samuel.t

              @arminunruh : looks like another class selection is needed:

              .lay-carousel-sink .single-caption {
              overflow-y: hidden;
              }
              

              .single-caption instead of .captions-wrap

              L Offline
              L Offline
              lilievongruen
              wrote on last edited by
              #12

              Thank you @samuel-t, it works on Firefox. Safari is still showing the scrollbar.

              1 Reply Last reply
              0
              • RichardR Offline
                RichardR Offline
                Richard
                Global Moderator
                wrote on last edited by
                #13

                Dear @samuel-t

                Thanks for following up again and providing interest in this,
                I will forward this for further inspection

                @lilievongruen
                As a 'Must ask" part of debugging, do you have:

                • any third party plugins that when de-activated change the issue?
                • any Custom CSS, HTML or JS/jQuery code that when temporarily removed changes the issue?
                • ( as mentioned before :) , Both the Theme and the Theme's Addon's are all up to date.

                Let me know and come to a solution,
                Until then @lilievongruen thank you for using Lay Theme and your patience

                Best wishes and a nice weekend

                Sincerely
                Richard

                L 1 Reply Last reply
                0
                • RichardR Richard

                  Dear @samuel-t

                  Thanks for following up again and providing interest in this,
                  I will forward this for further inspection

                  @lilievongruen
                  As a 'Must ask" part of debugging, do you have:

                  • any third party plugins that when de-activated change the issue?
                  • any Custom CSS, HTML or JS/jQuery code that when temporarily removed changes the issue?
                  • ( as mentioned before :) , Both the Theme and the Theme's Addon's are all up to date.

                  Let me know and come to a solution,
                  Until then @lilievongruen thank you for using Lay Theme and your patience

                  Best wishes and a nice weekend

                  Sincerely
                  Richard

                  L Offline
                  L Offline
                  lilievongruen
                  wrote on last edited by
                  #14

                  Dear @Richard-Keith,

                  as you suggested, I did temporarily deactivate third party plugins and removed all custom css. The scrollbar was still showing up in Safari.

                  Third party plugins are:
                  Google Analytics for WordPress by MonsterInsights
                  Really Simple SSL

                  Thank you for further inspection!

                  1 Reply Last reply
                  0
                  • RichardR Offline
                    RichardR Offline
                    Richard
                    Global Moderator
                    wrote on last edited by Richard
                    #15

                    Dear @lilievongruen

                    I am inspecting your website and do not see the Scroll bars that have been an issue,
                    Did you update & the problem is solved?

                    Screen Shot 2020-09-08 at 2.12.18 PM.png

                    Would love to know the end result if you are able :)

                    Also any additional question's that may still be causing you issue.

                    Best Wishes
                    Richard

                    L 1 Reply Last reply
                    0
                    • S Offline
                      S Offline
                      samuel.t
                      wrote on last edited by
                      #16

                      .single-caption now has an attribute "overflow-y: hidden". Not sure if this has been inserted with some custom CSS or is from a theme update.

                      L 1 Reply Last reply
                      0
                      • RichardR Richard

                        Dear @lilievongruen

                        I am inspecting your website and do not see the Scroll bars that have been an issue,
                        Did you update & the problem is solved?

                        Screen Shot 2020-09-08 at 2.12.18 PM.png

                        Would love to know the end result if you are able :)

                        Also any additional question's that may still be causing you issue.

                        Best Wishes
                        Richard

                        L Offline
                        L Offline
                        lilievongruen
                        wrote on last edited by
                        #17

                        Dear @Richard-Keith and @samuel-t
                        the issue is still appearing in Safari, but not in all screen sizes, so when I changed the size of the browser window I got different results.

                        Bildschirmfoto 2020-09-08 um 14.38.29.png

                        Thank you, best, Susann

                        1 Reply Last reply
                        0
                        • S samuel.t

                          .single-caption now has an attribute "overflow-y: hidden". Not sure if this has been inserted with some custom CSS or is from a theme update.

                          L Offline
                          L Offline
                          lilievongruen
                          wrote on last edited by
                          #18

                          Dear @samuel-t the attribute "overflow-y: hidden" has been added by custom css. Theme is up to date.

                          1 Reply Last reply
                          0
                          • RichardR Offline
                            RichardR Offline
                            Richard
                            Global Moderator
                            wrote on last edited by Richard
                            #19

                            Dear @lilievongruen

                            Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                            At this point it is the best way forwards.

                            Sincerely
                            Richard

                            L 1 Reply Last reply
                            0
                            • RichardR Richard

                              Dear @lilievongruen

                              Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                              At this point it is the best way forwards.

                              Sincerely
                              Richard

                              L Offline
                              L Offline
                              lilievongruen
                              wrote on last edited by
                              #20

                              Dear @Richard-Keith, I just send you an email…thank you!

                              1 Reply Last reply
                              0
                              • arminunruhA Offline
                                arminunruhA Offline
                                arminunruh
                                Global Moderator
                                wrote on last edited by
                                #21

                                hey if you update the carousel addon now, this should be fixed!

                                1 Reply Last reply
                                0
                                • L Offline
                                  L Offline
                                  lilievongruen
                                  wrote on last edited by
                                  #22

                                  Dear @Armin-Unruh & @Richard-Keith,
                                  it works now. Thank you!

                                  Best, Susann

                                  1 Reply Last reply
                                  0
                                  • RichardR Offline
                                    RichardR Offline
                                    Richard
                                    Global Moderator
                                    wrote on last edited by
                                    #23

                                    Dear @lilievongruen

                                    Amazing!
                                    Thank you for posting to confirm your success as this help other's as well.

                                    Have a wonderful day and thank you for using Lay Theme

                                    Best Wishes
                                    Richard

                                    1 Reply Last reply
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