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  3. Overflow-y not hidden on captions-wrap

Overflow-y not hidden on captions-wrap

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  • RichardR Richard

    Dear @samuel-t

    Thank you indeed for following up, this is very kind & helps promote the forum :)

    Have a wonderful day
    Best
    Richard

    L Offline
    L Offline
    lilievongruen
    wrote on last edited by
    #8

    Dear @Richard-Keith
    I am experiencing the same issue. Everything is up to date but the scrollbar gets still activated:

    Bildschirmfoto 2020-09-02 um 23.43.04.png

    Source: https://mona.productions/

    Installed/Activated plugins:
    Google Analytics for WordPress by MonsterInsights
    Really Simple SSL
    Simple Post Notes

    Could you have a look at it again? Thank you!

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    0
    • S Offline
      S Offline
      samuel.t
      wrote on last edited by
      #9

      Are you're sure you're running the latest theme? When looking at your page, the fix with "overflow-y: hidden" is not there. When adding it manually through the developers console, the page looks fine.

      L 1 Reply Last reply
      0
      • S samuel.t

        Are you're sure you're running the latest theme? When looking at your page, the fix with "overflow-y: hidden" is not there. When adding it manually through the developers console, the page looks fine.

        L Offline
        L Offline
        lilievongruen
        wrote on last edited by
        #10

        Hi @samuel-t, there is no update available and I am running lay theme 3.4.5.

        Bildschirmfoto 2020-09-03 um 00.07.30.png

        I uninstalled the plugin Simple Post Notes…no change so far.

        1 Reply Last reply
        0
        • S Offline
          S Offline
          samuel.t
          wrote on last edited by
          #11

          @arminunruh : looks like another class selection is needed:

          .lay-carousel-sink .single-caption {
          overflow-y: hidden;
          }
          

          .single-caption instead of .captions-wrap

          L 1 Reply Last reply
          0
          • S samuel.t

            @arminunruh : looks like another class selection is needed:

            .lay-carousel-sink .single-caption {
            overflow-y: hidden;
            }
            

            .single-caption instead of .captions-wrap

            L Offline
            L Offline
            lilievongruen
            wrote on last edited by
            #12

            Thank you @samuel-t, it works on Firefox. Safari is still showing the scrollbar.

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            0
            • RichardR Offline
              RichardR Offline
              Richard
              Global Moderator
              wrote on last edited by
              #13

              Dear @samuel-t

              Thanks for following up again and providing interest in this,
              I will forward this for further inspection

              @lilievongruen
              As a 'Must ask" part of debugging, do you have:

              • any third party plugins that when de-activated change the issue?
              • any Custom CSS, HTML or JS/jQuery code that when temporarily removed changes the issue?
              • ( as mentioned before :) , Both the Theme and the Theme's Addon's are all up to date.

              Let me know and come to a solution,
              Until then @lilievongruen thank you for using Lay Theme and your patience

              Best wishes and a nice weekend

              Sincerely
              Richard

              L 1 Reply Last reply
              0
              • RichardR Richard

                Dear @samuel-t

                Thanks for following up again and providing interest in this,
                I will forward this for further inspection

                @lilievongruen
                As a 'Must ask" part of debugging, do you have:

                • any third party plugins that when de-activated change the issue?
                • any Custom CSS, HTML or JS/jQuery code that when temporarily removed changes the issue?
                • ( as mentioned before :) , Both the Theme and the Theme's Addon's are all up to date.

                Let me know and come to a solution,
                Until then @lilievongruen thank you for using Lay Theme and your patience

                Best wishes and a nice weekend

                Sincerely
                Richard

                L Offline
                L Offline
                lilievongruen
                wrote on last edited by
                #14

                Dear @Richard-Keith,

                as you suggested, I did temporarily deactivate third party plugins and removed all custom css. The scrollbar was still showing up in Safari.

                Third party plugins are:
                Google Analytics for WordPress by MonsterInsights
                Really Simple SSL

                Thank you for further inspection!

                1 Reply Last reply
                0
                • RichardR Offline
                  RichardR Offline
                  Richard
                  Global Moderator
                  wrote on last edited by Richard
                  #15

                  Dear @lilievongruen

                  I am inspecting your website and do not see the Scroll bars that have been an issue,
                  Did you update & the problem is solved?

                  Screen Shot 2020-09-08 at 2.12.18 PM.png

                  Would love to know the end result if you are able :)

                  Also any additional question's that may still be causing you issue.

                  Best Wishes
                  Richard

                  L 1 Reply Last reply
                  0
                  • S Offline
                    S Offline
                    samuel.t
                    wrote on last edited by
                    #16

                    .single-caption now has an attribute "overflow-y: hidden". Not sure if this has been inserted with some custom CSS or is from a theme update.

                    L 1 Reply Last reply
                    0
                    • RichardR Richard

                      Dear @lilievongruen

                      I am inspecting your website and do not see the Scroll bars that have been an issue,
                      Did you update & the problem is solved?

                      Screen Shot 2020-09-08 at 2.12.18 PM.png

                      Would love to know the end result if you are able :)

                      Also any additional question's that may still be causing you issue.

                      Best Wishes
                      Richard

                      L Offline
                      L Offline
                      lilievongruen
                      wrote on last edited by
                      #17

                      Dear @Richard-Keith and @samuel-t
                      the issue is still appearing in Safari, but not in all screen sizes, so when I changed the size of the browser window I got different results.

                      Bildschirmfoto 2020-09-08 um 14.38.29.png

                      Thank you, best, Susann

                      1 Reply Last reply
                      0
                      • S samuel.t

                        .single-caption now has an attribute "overflow-y: hidden". Not sure if this has been inserted with some custom CSS or is from a theme update.

                        L Offline
                        L Offline
                        lilievongruen
                        wrote on last edited by
                        #18

                        Dear @samuel-t the attribute "overflow-y: hidden" has been added by custom css. Theme is up to date.

                        1 Reply Last reply
                        0
                        • RichardR Offline
                          RichardR Offline
                          Richard
                          Global Moderator
                          wrote on last edited by Richard
                          #19

                          Dear @lilievongruen

                          Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                          At this point it is the best way forwards.

                          Sincerely
                          Richard

                          L 1 Reply Last reply
                          0
                          • RichardR Richard

                            Dear @lilievongruen

                            Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                            At this point it is the best way forwards.

                            Sincerely
                            Richard

                            L Offline
                            L Offline
                            lilievongruen
                            wrote on last edited by
                            #20

                            Dear @Richard-Keith, I just send you an email…thank you!

                            1 Reply Last reply
                            0
                            • arminunruhA Offline
                              arminunruhA Offline
                              arminunruh
                              Global Moderator
                              wrote on last edited by
                              #21

                              hey if you update the carousel addon now, this should be fixed!

                              1 Reply Last reply
                              0
                              • L Offline
                                L Offline
                                lilievongruen
                                wrote on last edited by
                                #22

                                Dear @Armin-Unruh & @Richard-Keith,
                                it works now. Thank you!

                                Best, Susann

                                1 Reply Last reply
                                0
                                • RichardR Offline
                                  RichardR Offline
                                  Richard
                                  Global Moderator
                                  wrote on last edited by
                                  #23

                                  Dear @lilievongruen

                                  Amazing!
                                  Thank you for posting to confirm your success as this help other's as well.

                                  Have a wonderful day and thank you for using Lay Theme

                                  Best Wishes
                                  Richard

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