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  3. Overflow-y not hidden on captions-wrap

Overflow-y not hidden on captions-wrap

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  • RichardR Richard

    Dear @samuel-t

    Thanks for following up again and providing interest in this,
    I will forward this for further inspection

    @lilievongruen
    As a 'Must ask" part of debugging, do you have:

    • any third party plugins that when de-activated change the issue?
    • any Custom CSS, HTML or JS/jQuery code that when temporarily removed changes the issue?
    • ( as mentioned before :) , Both the Theme and the Theme's Addon's are all up to date.

    Let me know and come to a solution,
    Until then @lilievongruen thank you for using Lay Theme and your patience

    Best wishes and a nice weekend

    Sincerely
    Richard

    L Offline
    L Offline
    lilievongruen
    wrote on last edited by
    #14

    Dear @Richard-Keith,

    as you suggested, I did temporarily deactivate third party plugins and removed all custom css. The scrollbar was still showing up in Safari.

    Third party plugins are:
    Google Analytics for WordPress by MonsterInsights
    Really Simple SSL

    Thank you for further inspection!

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    0
    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by Richard
      #15

      Dear @lilievongruen

      I am inspecting your website and do not see the Scroll bars that have been an issue,
      Did you update & the problem is solved?

      Screen Shot 2020-09-08 at 2.12.18 PM.png

      Would love to know the end result if you are able :)

      Also any additional question's that may still be causing you issue.

      Best Wishes
      Richard

      L 1 Reply Last reply
      0
      • S Offline
        S Offline
        samuel.t
        wrote on last edited by
        #16

        .single-caption now has an attribute "overflow-y: hidden". Not sure if this has been inserted with some custom CSS or is from a theme update.

        L 1 Reply Last reply
        0
        • RichardR Richard

          Dear @lilievongruen

          I am inspecting your website and do not see the Scroll bars that have been an issue,
          Did you update & the problem is solved?

          Screen Shot 2020-09-08 at 2.12.18 PM.png

          Would love to know the end result if you are able :)

          Also any additional question's that may still be causing you issue.

          Best Wishes
          Richard

          L Offline
          L Offline
          lilievongruen
          wrote on last edited by
          #17

          Dear @Richard-Keith and @samuel-t
          the issue is still appearing in Safari, but not in all screen sizes, so when I changed the size of the browser window I got different results.

          Bildschirmfoto 2020-09-08 um 14.38.29.png

          Thank you, best, Susann

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          • S samuel.t

            .single-caption now has an attribute "overflow-y: hidden". Not sure if this has been inserted with some custom CSS or is from a theme update.

            L Offline
            L Offline
            lilievongruen
            wrote on last edited by
            #18

            Dear @samuel-t the attribute "overflow-y: hidden" has been added by custom css. Theme is up to date.

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            • RichardR Offline
              RichardR Offline
              Richard
              Global Moderator
              wrote on last edited by Richard
              #19

              Dear @lilievongruen

              Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

              At this point it is the best way forwards.

              Sincerely
              Richard

              L 1 Reply Last reply
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              • RichardR Richard

                Dear @lilievongruen

                Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                At this point it is the best way forwards.

                Sincerely
                Richard

                L Offline
                L Offline
                lilievongruen
                wrote on last edited by
                #20

                Dear @Richard-Keith, I just send you an email…thank you!

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                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #21

                  hey if you update the carousel addon now, this should be fixed!

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                  • L Offline
                    L Offline
                    lilievongruen
                    wrote on last edited by
                    #22

                    Dear @Armin-Unruh & @Richard-Keith,
                    it works now. Thank you!

                    Best, Susann

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                    • RichardR Offline
                      RichardR Offline
                      Richard
                      Global Moderator
                      wrote on last edited by
                      #23

                      Dear @lilievongruen

                      Amazing!
                      Thank you for posting to confirm your success as this help other's as well.

                      Have a wonderful day and thank you for using Lay Theme

                      Best Wishes
                      Richard

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                      I also code custom websites or custom Lay features.
                      💿 Email me here: 💿
                      info@laytheme.com

                      Before you post:
                      1. When using a WordPress Cache plugin, disable it or clear your cache.
                      2. Update Lay Theme and all Lay Theme Addons
                      3. Disable all Plugins
                      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                      This often solves issues you might run into

                      When you post:
                      1. Post a link to where the problem is
                      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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