Lightbox bug
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Hi,
I noticed the lightbox has a bug a few weeks ago, and it's still there (on multiple sites).https://www.loom.com/share/5ffd95d71d2040cca46f885eccbf129e
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thanks @dani
i cannot recreate this bug. make sure ur plugins and lay theme are up to date, then disable all plugins except the lightbox. remove all js and css if u put any in "lay options" -> "custom css & html"
if none of this helps:
can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? -
so this was because there was custom css used.
the class "hide" is a class that is used by the lightbox addon. and there was custom css that was like
.hide{ customcss }and it interfered with the lightbox addon
Before you post:
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. When using a WordPress Cache plugin, disable it or clear your cache.
Now see if your problem solved itself.
Go here, see if your problem is listed here:
Troubleshooting
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it
I don't answer or check forum DMs, please just post on the forum.