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  3. Page only loads content on refresh

Page only loads content on refresh

Scheduled Pinned Locked Moved Bug Reports
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  • RichardR Offline
    RichardR Offline
    Richard
    Global Moderator
    wrote on last edited by
    #3

    Dear @sarahdominique

    Nice Website, Great that it's working!
    However that being the source of the problem seems unlikely , given that you were on the "about" page but nothing showed up,

    Now that it is fixed its harder to look at the bug,
    Does reversing the "Next-Previous projects" option, bring the problems back?

    If so, Do you have Third-party plugins or Custom code that when de-activated fixes the problem?

    Are both the Theme, Wordpress and The Theme's Addon's all up to date?

    If it is a bug would be great to know, so we can fix it for you and others that may run into this issue! :)

    Best Wishes and have a wonderful day
    Thank you for making nice websites with Lay Theme

    Richard

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    • J Offline
      J Offline
      juliegrosche
      wrote on last edited by
      #4

      I have the same issue, when going to news, cv or contact. juliegrosche.com

      1 Reply Last reply
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      • RichardR Offline
        RichardR Offline
        Richard
        Global Moderator
        wrote on last edited by Richard
        #5

        Dear @juliegrosche

        Cool website šŸŒ

        Please see what happens when checking off "AJAX compatibility mode" in > Lay Options

        Screen Shot 2021-09-16 at 8.52.21 AM.png

        Also this could be a clash with a third-party plugin - do you have any installed?
        When testing issues please make sure of the following:

        Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
 ( > appearance > themes > lay Theme )

        Any custom CSS or JS that may interfere is temporarily removed.

        Any third-party plugins are de-activated to see if this resolves the issue.


        Talk soon Julie have a wonderful day šŸ–
        Richard
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        0
        • J Offline
          J Offline
          juliegrosche
          wrote on last edited by
          #6

          I have tried all of it, unchecked Ajax, updated everything, removed all plugins, no custom CSS or JS. The issue is persisting.

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          • RichardR Offline
            RichardR Offline
            Richard
            Global Moderator
            wrote on last edited by
            #7

            Dear Julie

            There are errors in the console so something is going wrong behind the scenes, therefore hard for me to know without a closer look šŸ”

            If you feel comfortable doing so, please send me your logins via 'chats ' ( note: please do not post your personal details on the thread itself )

            I can then login and try to find the problem šŸŒ


            Best wishes
            Richard
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            • J Offline
              J Offline
              juliegrosche
              wrote on last edited by
              #8
              This post is deleted!
              1 Reply Last reply
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              • RichardR Offline
                RichardR Offline
                Richard
                Global Moderator
                wrote on last edited by
                #9

                Dear Julie

                @juliegrosche

                Please reset your Browser's Cache, this may be the issue:

                Screen Shot 2021-09-29 at 11.03.55 AM.png Screen Shot 2021-09-29 at 11.04.13 AM.png Screen Shot 2021-09-29 at 11.04.20 AM.png

                As you can see, the page content loads for me šŸŒ


                Talk soon
                Richard
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                • J Offline
                  J Offline
                  juliegrosche
                  wrote on last edited by
                  #10

                  I had done that before contacting you and did it again. I still have to reload every time I click on a different menu, on all browsers...

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                  • RichardR Offline
                    RichardR Offline
                    Richard
                    Global Moderator
                    wrote on last edited by
                    #11

                    Dear @juliegrosche

                    Im sorry Julie, i do not know why I am able to view the pages on all browsers; Firefox, Safari & Chrome even testing on incognito windows to make sure it's not saved cache but fresh testing.

                    Why you are having trouble on your computer i don't know. Maybe others if they read this post could also test to make sure i'm not the anomaly.

                    When loading, there is this "transferring data from sajetta.com"
                    Screen Shot 2021-09-30 at 10.04.48 AM.png

                    That is the only thing that caught my attention, is this a secondary website or your webhost?

                    Unsure how i can help further Julie if i am unable to recreate the issue.


                    Talk soon & best wishes šŸ–
                    Richard
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                    • J Offline
                      J Offline
                      juliegrosche
                      wrote on last edited by
                      #12

                      Thank you for looking again. I checked on other computers and the same thing happens. Just to make sure we are on the same page. When I go on my site, the main page loads normally. Then if I click on CV, news, or contact I only see Julie Grosche and the menu but the page is white. I have to reload the page to see the content. That does not happen to you?
                      Sajetta is another website. I have content on my site that I copy-pasted from it. Could that be a problem?

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                      • RichardR Offline
                        RichardR Offline
                        Richard
                        Global Moderator
                        wrote on last edited by Richard
                        #13

                        Dear @juliegrosche

                        Sorry for delay in writing, do you have Ajax compatibility mode activated?

                        Screen Shot 2021-10-08 at 1.15.23 PM.png

                        Im sorry for my past mistake, it works on Firefox and Chrome however now on a private incognito window (cache cleared) i am able to see the issue (sorry Julie) so its just a problem with Safari for some reason...
                        The console error gives reference to AJAX.

                        If necessary please feel free to send you login details via 'Chats' and i can take a closer inspection šŸ”

                        (Note: please do not disclose your private info on this thread)


                        Once again sorry for my lack of understanding in the past over this topic Julie and have a wonderful weekend šŸŒ


                        Sincerely
                        Richard
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                        • J Offline
                          J Offline
                          juliegrosche
                          wrote on last edited by
                          #14

                          Ha! Yes! It worked!!! Thank you so much Richard!!! I just activated Ajax!

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                          • RichardR Offline
                            RichardR Offline
                            Richard
                            Global Moderator
                            wrote on last edited by Richard
                            #15

                            Dear @juliegrosche, wonderful! great to hear all is working again šŸŒ

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                            I also code custom websites or custom Lay features.
                            šŸ’æ Email me here: šŸ’æ
                            info@laytheme.com

                            Before you post:
                            1. When using a WordPress Cache plugin, disable it or clear your cache.
                            2. Update Lay Theme and all Lay Theme Addons
                            3. Disable all Plugins
                            4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                            This often solves issues you might run into

                            When you post:
                            1. Post a link to where the problem is
                            2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                            3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                            Online Users
                            Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
                            laytheme.com
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