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    The wrong page is loaded

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    • D
      dmncn last edited by

      Hi,

      I’ve duplicated a project (that I use as news section) containing a link to another page.

      Even if in the address bar the url is right, a wrong page is loaded. The page loaded is the one linked in the project that was duplicated from.

      The page is:

      https://jacklondon.it/franco-arminio-limportanza-di-imparare-un-mestiere/

      and the link at the bottom points to:

      https://jacklondon.it/franco-arminio/

      Only if I refresh the right page is loaded. I’ve tried with different browser with the same result.

      Thanks in advance

      1 Reply Last reply Reply Quote 0
      • Richard
        Richard Global Moderator last edited by

        Dear @dmncn

        Just to confirm:
        The permalink that is set at the top of each projects page is for sure different to the duplicated?

        Screen Shot 2020-08-26 at 7.54.56 PM.png

        Best Wishes
        Richard

        1 Reply Last reply Reply Quote 0
        • D
          dmncn last edited by

          Yes, they are different.

          Schermata-2020-08-27-alle-11.34.57.jpg

          1 Reply Last reply Reply Quote 0
          • Richard
            Richard Global Moderator last edited by

            Dear @Markus

            Thanks for clarifying, Ok some steps,

            Sometimes just going into 'Settings' - 'Permalinks' and re-clicking 'Save Changes' can refresh the permalinks and fix the issue,

            Screen Shot 2020-08-31 at 5.13.41 PM.png

            If not, moving on:

            Do you have any Third-party plugins installed that when de-activated fix the issue?

            Do you have any Custom HTML, CSS or JS that when temporarily removed fixes the issue?

            Lastly are Wordpress, Lay Theme and Lay Theme's Addon's all up to date?

            If none of the above & it's a Bug,

            Please Could you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

            And we can find a solution shortly

            Best Wishes
            Richard

            1 Reply Last reply Reply Quote 0
            • arminunruh
              arminunruh Global Moderator last edited by

              when clicking on that link

              Screenshot 2020-09-01 at 15.45.45.png

              at the bottom of this page:

              https://jacklondon.it/franco-arminio-limportanza-di-imparare-un-mestiere

              i arrive on this page:
              https://jacklondon.it/franco-arminio/

              in your admin area there are both posts and pages. please check if any post and page have the same permalink or maybe same title. if they do change the permalink or title.

              also please try to remove the link that does not work and then re-insert the link.

              good luck!

              1 Reply Last reply Reply Quote 0
              • First post
                Last post

              Try this to fix issues before you post:

              Use the Search Feature. Maybe there is already a solution to your issue.

              1. Update Lay Theme and all Lay Theme Addons
              2. Disable all Plugins
              3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
              4. Now see if your problem solved itself
              5. Go here, see if your problem is listed here:
              Troubleshooting

              When you post:
              1. Post a link to where the problem is
              2. If the problem is difficult to explain, post screenshots / link to a video to explain it

              Thanks!

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