Search Feature, Clicking the suggestions without function/action after writing some letters
-
Hello!
Nice new feature, but by clicking the suggestions after writing some letters no action like in the YouTube video ;( Only shows the thumbnails and the last letters of writing. Doesn't accept the clicks on the suggestions.
Check it on my page https://unanau.com/de/search at search if you like. Same problem at a new project.Best!
Markus -
Hey @Richard-Keith no problem :)
I can't choose the suggestions of the search-list with the mouse. The system only shows me some suggestions but I can't choose it, no reaction after clicking the suggestion.
In the YouTube video of Armin https://youtu.be/538zMPMnKEI?t=22 at Sec 22 he chooses the hi hi hi for example after typing h. in my system and a new project that's not possible at the moment. the system doesn't react by clicking the project-names.
Best & Thanks!
Markus
-
Dear @Markus
Thanks for clarifying,
As a first step of debugging i must ask:Do you have any Third-party plugins installed that when de-activated fix the issue?
Do you have any Custom HTML, CSS or JS that when temporarily removed fixes the issue?
Lastly are Wordpress, Lay Theme and Lay Theme's Addon's all up to date?
Do these isolate the issue,
Pushing further if it is indeed a Bug it would be great to know,
If the above doesn't provide a fixPlease Could you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
Let me know :)
Best Wishes and Thank you for using Lay Theme
Richard
-
Hey @Richard-Keith
I tried all steps... Plug-Ins, Updates, third party plugins, css, but the same problems with three other websites too.
Mail with wp-admin, username and password I must check firstly... otherwise I will send you these :)
Best!
Markus -
Dear @Markus
If it's probably a bug, this would be great to get sorted as other with find issues as well in the future,
Let me know if you are able to send us your contact and login info :)
Until then, have a wonderful day
Sincerely
Richard
Before you post:
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. When using a WordPress Cache plugin, disable it or clear your cache.
Now see if your problem solved itself.
Go here, see if your problem is listed here:
Troubleshooting
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it
I don't answer or check forum DMs, please just post on the forum.
