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  3. Error Page when uploading lay.zip

Error Page when uploading lay.zip

Scheduled Pinned Locked Moved Installation Problems
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  • L Offline
    L Offline
    leandaheler
    wrote on last edited by
    #1

    I have been trying to upload the laytheme zip file to my new website, as I have restarted it. It is displaying this error message https://www.leandaheler.com/wp-admin/update.php?action=upload-theme

    What should I do?

    Thanks, Leanda

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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear @leandaheler

      Sorry if this is the wrong question right now, but i wish to help, just to clarify?

      Did you upload the compressed file or the opened "zip"?

      Did you upload the Lay Theme file into Plugins instead of Themes?

      Could you please take a screenshot of the problem as when i view your site I am getting:

      Screen Shot 2020-09-03 at 6.14.38 PM.png

      Is everything ok there?

      Best wishes & let me know

      Sincerely
      Richard

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      I also code custom websites or custom Lay features.
      šŸ’æ Email me here: šŸ’æ
      info@laytheme.com

      Before you post:
      1. When using a WordPress Cache plugin, disable it or clear your cache.
      2. Update Lay Theme and all Lay Theme Addons
      3. Disable all Plugins
      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

      This often solves issues you might run into

      When you post:
      1. Post a link to where the problem is
      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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